Senior Business Analyst, Tillster
$90-120k
More information about location
Ordering & customer engagement solutions for restaurants
Be an early applicant
Ordering & customer engagement solutions for restaurants
201-500 employees
Be an early applicant
$90-120k
More information about location
201-500 employees
Company mission
To empower restaurants and consumers to engage and transact anywhere, anytime, and from any device - one consumer at a time, one order at a time, billions of times over.
Role
Who you are
- Tillster is on the hunt for a Sr Business Analyst who lives at the intersection of analytics, process improvement, and impactful storytelling
- You get a rush from untangling operational chaos, building workflows from scratch, and transforming raw numbers into sharp business insights
- 2–3 years of hands-on experience in operations, project analysis, or deploying digital/retail solutions
- A bachelor’s degree (Master’s is a plus) and a brain wired for critical thinking
- Power skills in Excel and PowerPoint. (Bonus points for Tableau, Salesforce, or financial modeling.)
- Impressive storytelling chops—especially when it comes to decks, data visualizations, and dashboards
- Project management savvy (PMP or equivalent is a plus)
- Retail, QSR, or restaurant tech experience? Even better
- Always asking " How can we do this better/differently"?
- You're the Kind of Person Who:
- Asks “why” until the answers get good
- Sees problems as puzzles begging to be solved
- Gets genuinely excited by documentation, processes, and finding smarter ways to work
- Balances detail obsession with big-picture thinking
- Brings positivity, empathy, and collaboration to every meeting
What the job involves
- You’re not just a spreadsheet warrior—you’re the glue that connects data, strategy, and execution
- You’ll report directly to the Global Operations Lead and work alongside high-performing delivery and account management teams to drive smart decisions and measurable results across the business
- You'll map it. Model it. Make it better. Build beautiful workflows, trackers, and templates that keep projects (and people) on track
- Translate raw data into polished decks and actionable insights for internal stakeholders and client-facing presentations
- Analyze everything—from kiosk deployment trends to financial ROI—and make bold recommendations that optimize performance
- Partner with cross-functional teams to identify inefficiencies and turn them into wins
- Be a go-to guru for deployment KPIs, financial modeling, and strategic business reviews
- Own it: Help create clarity in chaos, ensure accountability, and always push for excellence
Application process
- Chat with Talent Acquisition
- Meet the Global Operations Team
- Create a case study
- Final Interview with the Head of Global Ops
Our take
Tillster offers a digital ordering and engagement solution tailored to restaurants, allowing them to boost revenue, streamline operations, and enrich customer interactions. The company's "Digital Dish" launch further expands its offerings, providing restaurant brands and professionals with a platform to explore essential topics such as digital ordering, operational efficiency, loyalty programs, and technology trends.
Through its blend of original research, executive perspectives, and industry analysis, Tillster equips brands with actionable insights and proven strategies to navigate the dynamic restaurant landscape, ushering in a new era of dining experiences. Serving over 100 global and regional brands, including Burger King, Jollibee, and Baskin-Robbins, Tillster is a trusted partner in driving success in the industry.
Beyond providing solutions, Tillster fosters a collaborative community of industry leaders, facilitating the exchange of ideas and insights. With a commitment to empowering restaurants to overcome challenges, embrace technology, and achieve greater profitability, Tillster remains at the forefront of innovation in the evolving dining landscape.
Steph
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Mar 2010
$14.5m
EARLY VC
Sep 2004
$12.5m
SERIES C
Total funding: $33.8m
Company benefits
- Equity: All Employees within the U.S. are eligible to participate in the Stock Option Plan
- Health Benefits: All full-time, regular employees and their dependents are eligible for medical, dental, vision and FSA benefits. Additional health benefits include Healthcare and Dependent Care reimbursement programs, Employee Assistance Program ("EAP") and Optum Care 24-hour confidential medical counselling services
- Holidays: The company observes ten (10) paid holidays per calendar year
- Paid Time Off (PTO): Full-time, regular employees earn 15 days of PTO in the first 12-months of continuous service, and 22 days in subsequent years. Eligible part-time employees can earn pro-rated PTO
- Retirement: Effective with your employment start date, you will be eligible to participate in the 401(k) Plan
- Education, Learning & Development: We offer college tuition and education assistance programs; LinkedIn Learning courses; and ongoing learning and development opportunities
Company HQ
Sawtelle, Los Angeles, CA
Leadership
Paul Sidlo
(Founder)Graduated from Ohio State University with a BA in Communications. Previous Founder and Executive Creative Director at REZN8, and CMO at XNRGI.
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