Global Head of Technical Account Management, Coralogix
Data observability platform
Be an early applicant
Data observability platform
201-500 employees
Be an early applicant
201-500 employees
Company mission
Coralogix is on a mission to make observability accessible to all.
Role
Who you are
- 10+ years of technical experience in Cloud DevOps, SaaS, or observability, with 5+ years in leadership roles
- Strong hands-on experience with AWS, GCP, Azure, K8S, Terraform and observability tools: Prometheus, Grafana, OpenTelemetry, ELK, Splunk, Datadog, and similar
- Proficiency with metrics, logs, traces and APM
- Proven success leading multi-regional or global technical teams with direct management of managers
- Demonstrated ability to build scalable processes, frameworks, and enablement playbooks
- Experience navigating cross-cultural teams and time zones effectively
- Outstanding communication skills with technical and executive audiences
- Strong customer-facing presence, including experience with enterprise stakeholders and C-level presentations
- History of driving customer success, renewals, and expansions through technical advocacy
What the job involves
- We are seeking an experienced and passionate Global Head of Technical Account Management (TAM) to lead our worldwide TAM function across the US, EU, Middle East, and APAC regions
- This leader will manage 6–8 regional TAM managers and their teams, ensuring a consistently excellent technical and customer experience
- This is a highly strategic and hands-on leadership role that blends deep technical expertise, exceptional customer-facing skills, and inspirational people leadership
- As the owner of global TAM operations, you will define the vision, operational structure, and execution strategy to ensure world-class onboarding, enablement, and long-term technical success for our customers
- Lead, scale, and coach a global team of TAM managers and their respective regional teams
- Establish a unified global TAM methodology, aligned with business goals, technical excellence, and regional nuances
- Define strategic goals, KPIs, and operational metrics for TAM success across all regions
- Partner closely with R&D, Customer Success, Product, Sales, and Support to drive holistic customer outcomes
- Maintain hands-on fluency in observability tooling, logging infrastructure, and cloud environments
- Act as a senior technical escalation point for complex deployments or architectural challenges
- Provide in-depth technical guidance on customer environments, use cases, and integration scenarios
- Serve as a senior executive presence in critical customer engagements and escalations
- Partner with top-tier customers to ensure technical adoption, value realisation, and long-term retention
- Champion a customer-obsessed culture focused on outcomes, not just deliverables
- Use customer usage and performance data to inform strategy, refine processes, and identify risk/opportunity areas
- Lead TAM org reviews based on insights, trends, and team performance analytics
- Collaborate on the development of tools and dashboards to ensure visibility and impact tracking
Salary benchmarks
Our take
The drive towards data-driven business decision making, coupled with the rising complexity of data infrastructure has led to huge amounts of capital investment into Data Observability companies.
Coralogix is one such company – along with the likes of Crible and Monte-Carlo – to have secured hundreds of millions in funding as they look to get ahead of the competition. Each offers solutions that ensure the integrity and quality of data, but Coralogix sets itself apart by not requiring manual indexing from engineers.
The knock on effect of this model is that engineers can make faster queries, while large-scale data systems are able to grow without burdening engineers with manual tasks.
Though founded in Israel in 2014, Coralogix has been scaling aggressively since 2019, opening a second HQ in California and offices in India and the UK. Considering the health of the Data Observability market as well as its heavy funding, Coralogix looks well positioned for further growth, especially off the back of 2022 funding and its 2023 release of a Tracing Cost Optimiser, which claims to save 90% more on data ingestion costs.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
43% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2022
$142m
SERIES D
Jul 2021
$55m
SERIES C
Total funding: $238.2m
Company benefits
- Global Presence: We have a global presence with our HQ in the center of Tel Aviv and offices in the USA, India and the UK.
- Competitive Salary: We pride ourselves on rewarding great work with great compensation.
- Generous Share Package: We want you to have skin in the game and share in our future success.
- Commuter Benefits: We offer monthly credits for ride-sharing, parking, and public transportation to make getting to the office a breeze.
- Team Events: Regular happy hours, annual company trips, and employee parties – these are just a few ways we like to keep things friendly.
- Continuous Learning: We encourage everyone to continue learning new things – developing both personally and professionally.
Company HQ
South Boston Waterfront, Boston, MA
Leadership
Ariel Assaraf
(CEO)Was originally Coralogix's CPO, becoming CEO in 2019 after Guy Kroup's departure. Spent three years working in Data Extraction for the Israeli Intelligence Corps, before joining customer engagement company Verint as a Team Leader.
Lior Redlus
(Chief Data Science Officer)Before co-founding Coralogix, they spent seven years as SEO and Internet Marketing Manager at Redco Equipment & Industry Ltd.
Yoni Farin
(CTO)Was previously an R&D Group Leader at Verint Video Solutions, where they spent just under five years. Prior to this they worked in R&D for Motorola Solutions.
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