Operations Coordinator, Bolt
+ Stock options
2+ days a week in office
Building the future of transportation
Job no longer available
Building the future of transportation
1001+ employees
Job no longer available
+ Stock options
2+ days a week in office
1001+ employees
Company mission
To build a future where people don't need to own personal cars to move around safely and conveniently.
Role
Who you are
- You have 0-3 years of experience in a project management/analytical position
- You have a hands-on workstyle, eager to make a direct impact
- Native level Dutch and excellent spoken and written English
- Keen attention to detail and an aptitude for problem-solving
- Able to proactively address potential issues
- Able to thrive in a high-volume, deadline-driven work environment
- Experience is great, but what we really look for is drive, intelligence, and integrity
What the job involves
- We are looking for a well-organized Operations Coordinator to support our ride-hailing operations in the Netherlands, that is looking to make a direct impact
- As an Operations Coordinator, you will have a direct and tangible impact on local ride-hailing operations that you can see in real time
- You will be working closely with the Operations team where your work will have a direct impact on the business growth through achieving supply milestones and key metrics
- If you’re ready to take full ownership of your work, disrupt the marketplace, and shape movement patterns in the urban landscape - here’s your chance!
- Supporting all Bolt's business operations in the Netherlands
- Find and respond resolutions to driver issues and questions both in-person and over email promptly
- Support the local operations teams in local initiatives that contribute to supply growth, quality and compliance
- Analyzing data – you will monitor our engagement, quality and utilization metrics and ensure a great experience for our users and drivers
- Building and maintaining effective relationships with other departments - Customer Support, Central Operations and Product
- Creating and optimizing processes – efficiency is our priority; you will help us find the most efficient way to run operations
Application process
- Upload CV in English
Our take
Across Europe, more and more people are choosing flexible, on-demand transport instead of owning a car. And ride-hailing, shared vehicles and new technology like autonomous driving are all part of this shift. So, cities are pushing for safer and more efficient transport, which is encouraging mobility companies to invest in electric vehicles and even driverless solutions which could eventually reshape urban travel.
Bolt has positioned themselves right in the center of this change, with is leading mobility platform that offers ride-hailing services across more than 50 countries. Through its app, Bolt connects users with transport options designed to be affordable and simple.
Recently, the company partnered with Stellantis to explore Level 4 autonomous, driverless vehicles, showing just how far ahead Bolt is looking for its next phase of mobility.
That said, Bolt operates in a very crowded market and urban mobility is highly competitive, with many local and international players all trying to come out on top. Even so, demand for shared and on-demand transport is at an all time high and only growing. Bolt's broad geographic reach, focus on scale and willingness to invest in future technologies puts it in the perfect position to keep growing.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 9 rounds)
Jan 2022
$734.5m
SERIES F
Aug 2021
$701.7m
LATE VC
Total funding: $2.0bn
Company HQ
Veerenni, Tallinn, Harju County
Leadership
Markus Villig
(CEO)Markus founded Bolt in 2013 and has served as the CEO since.
Salary benchmarks
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