Staff Product Designer, Lyft
Core Rider Experience
$176-220k
More information about location
3 days a week in office
Ride sharing company
Posted today
Ride sharing company
1001+ employees
Posted today
$176-220k
More information about location
3 days a week in office
1001+ employees
Company mission
To improve people’s lives with the world’s best transportation.
Role
Who you are
- 8+ years of experience working in Product Design, UX, UI, or an HCI related field with experience working on mobile and web design
- Experience leading complex product initiatives that drove measurable business impact
- Deep expertise in user-centered design methods and product development processes
- Strong portfolio demonstrating strategic thinking, outstanding craft, and business impact
- Outstanding visual design, interaction design, and product thinking capabilities
- Exceptional communication and storytelling skills to articulate design decisions
- Experience mentoring designers and elevating team capabilities
- Highly proficient with design tools (Figma, Sketch, etc.)
- Highly proficient with interactive prototyping tools (Framer, Principle, Origami, Cursor etc.)
- Excited and comfortable working in a fast-paced, ever-changing environment
What the job involves
- We’re looking for a Staff Product Designer to join our Core Rider Experience (Core XP) team
- In this role, you’ll lead design for high-impact rider surfaces that are central to Lyft’s growth and success
- You’ll drive design strategy and execution across initiatives focused on rider conversion, retention, and service excellence within the Lyft app — and guide the work of other designers on the team to bring these experiences to life
- As a Staff Designer on Core XP, you’ll help shape the product strategy for experiences used by millions of riders every day
- You’ll collaborate closely with partners in product, engineering, and research to build thoughtful, intuitive solutions that raise the bar for transportation experiences
- Lead end-to-end product design for critical rider experiences including offerings strategy, service excellence, and emerging technologies
- Shape product strategy through user-centered design thinking and business acumen
- Drive design direction for key initiatives in Core XP, including offerings differentiation, conversion optimization, and rider engagement
- Problem solve, think big, and explore divergent concepts/ideas while understanding how to converge and build iteratively towards your vision
- Plan strategically and think tactically as a partner with product and engineering to define priorities and products
- Influence the shape of the product with research and data while executing design work
- Advocate for design by sharing your work and presenting cross-functionally, while effectively articulating design rationale
- Inspire the entire team (including cross-functional partners) by bringing new ideas to the table
- Provide mentorship and guidance to designers at various levels
- Create frameworks for design decision-making and quality standards
Our take
Lyft has aimed for consistent growth, making sure to pitch itself as a more reliable and friendly ride-sharing option than its main competitor, Uber. Uber has a greater market share and operates globally, but Lyft hopes to compete by its focus on ride-sharing over Uber's more diversified business approach and as a more rider-friendly and greener alternative to Uber.
Operating only in the USA and Canada, Lyft is in a position of being less affected by global events than Uber but also more vulnerable to local conditions. As an example, while it doesn't face the regulatory hurdles around employment rights that Uber does, it is unable to balance out the cost of the unusually expensive US auto insurance across its operations.
In 2022, Lyft acquired PBSC Urban Solutions, a bike-share equipment and technology supplier, allowing Lyft to compete in new verticals and reaffirming its commitment to green transportation. It has also trialed and launched Lyft Assisted, where drivers help passengers from their door into the car to get to medical appointments. These developments chime well with Lyft's unique selling point as a friendlier and more environmentally aware ride-sharing app.
Steph
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 14 rounds)
Jun 2018
$600m
LATE VC
Mar 2018
$200m
LATE VC
Total funding: $4.9bn
Company benefits
- Great medical, dental, and vision insurance options
- Mental health benefits
- In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
- 401(k) plan to help save for your future
- 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
- Pre-tax commuter benefits
- Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
- Family building benefits
- Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Company HQ
China Basin, San Francisco, CA
Leadership
John Zimmer
(Co-Founder)Originally an Analyst at Lehman Brothers, Zimmer then founded Zimride which was a private ridesharing company that pivoted into Lyft.
Logan Green
(Co-Founder)Founded Zimride, a private ridesharing company which later pivoted into Lyft.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 112 more jobs at Lyft