Founding US Customer Value Lead, Omnea
$200-300k
+ Offers Equity + Offers Commission
More information about location
3 days a week in office
AI-native platform streamlining procurement across teams and systems
Be an early applicant
AI-native platform streamlining procurement across teams and systems
101-200 employees
Be an early applicant
$200-300k
+ Offers Equity + Offers Commission
More information about location
3 days a week in office
101-200 employees
Company mission
To orchestrate the full supplier lifecycle - transforming procurement, third-party risk management, and spend control.
Role
Who you are
- We don’t expect you to know exactly how to do absolutely everything when you join!
- We are looking for someone with the right attitude & skillset to take on this challenge
- TL;DR you're commercially sharp and instinctively know how to navigate complex organisations
- You might come from consulting, sales, or a generalist commercial role - what matters is that you've worked in proper enterprise environments, managed senior stakeholders with high expectations, and have a track record of getting things= done
- You have 4-8 years of experience in a top-tier & fast-paced environment; perhaps that’s a start-up or scale-up, VC, consulting, banking (or any prof services), or an entrepreneurial endeavour
- If you have experience in a commercial role, you've worked on six-figure ARR+ accounts, navigated multi-stakeholder buying committees, and built genuine executive relationships
- You have the ability to build rapport, influence people & drive change, whether it’s with a distinguished exec or a junior operator
- You have the gravitas and executive presence to engage and influence senior leadership (ideally into CFOs, Legal or Procurement)
- You’re a natural communicator and can get on well with anyone
- You're comfortable in ambiguity
- You don't need a fully built playbook, you'll build it as you go and improve it as you learn
- You're organised enough to manage a complex book of business without dropping anything, and confident enough to push back on customers when they're wrong
- You're ambitious, competitive, and care about doing excellent work
- You probably have a track record of high performance in whatever you've turned your hand to, whether that's sales, academia, sport, or something of your own
- You take ownership seriously, and you'd rather work really hard on something meaningful than coast on something safe
- You work hard & care lots about your work
- Your level of ambition & desire to have a successful career make the required sacrifice & dedication worth it
- You are great at being ‘in the weeds’ and zooming out to consider the bigger picture
- Perhaps you’ve had to execute & manage projects yourself before, so you’re used to shifting gear between operational & strategic work
- You’re an outstanding communicator; verbal, written, and when presenting
- You are able to be clear & concise even when explaining complex things
- You’re highly organised & focussed on outputs > inputs - you know the level of discipline, organisation, and ruthless prioritisation it takes to be productive and you pride yourself on these qualities
- At Omnea, we embrace diversity. To build a product that's loved by everyone, we're best served by a team with all sorts of backgrounds, experiences, and perspectives. We encourage you to apply even if your experience doesn't quite match the full job spec! And regardless of your race, religion, colour, gender, or anything else! If you think you could be a good fit for Omnea, please reach out
What the job involves
- We’re looking for an exceptional generalist to join us as Omnea’s first Customer Account hire. You’ll be excited to design, build, and lead the US arm of the customer function, and have a massively accelerated career trajectory
- You’ll be joining us at a pivotal time. We’ve just raised $50M in Series B funding from Khosla Ventures, Insight Partners, Accel, Point Nine, and First Round Capital. In the past year we’ve grown revenue 5x, tripled our customer base, and maintained >99% retention with enterprises like Spotify, Wise, Albertsons, Adecco, and McAfee. Our team is small but high-calibre -- it took over 10,000 interviews to hire our first 50 Omneans
- Now we’re scaling fast and building the category of AI Supplier Relationship Management. And we are looking for the best Customer Lead out there to help turn procurement into a true competitive advantage!
- You'll do whatever it takes to make sure our customers get real ROI and drive exceptional commercial outcomes
- You'll go from being deep in a renewal negotiation to collaborating with sales to update our ROI calculator & business case, to attending events to network with C-Suite stakeholders, to being the voice of your customers in a product strategy workshop
- You own NRR across a book of enterprise accounts, so everything you do is tied back to commercial outcomes
- Own a revenue number: You'll carry an NRR quota covering both expansion and retention across your enterprise book
- That means proactively identifying upsell opportunities, running commercial conversations at exec level, and owning the renewal process end-to-end
- Build relationships that go all the way to the top: Your relationships will run from procurement managers to CFOs
- You'll multi-thread across each account, building genuine trust across multiple stakeholders, and you'll be the person customers call when something goes wrong or when they're thinking about what's next
- Build the playbook from scratch: There's no fully built playbook yet - you'll help shape it
- You'll work alongside an exceptional implementation team, product experts, and leadership that have scaled world-class companies to define the commercial rhythms, norms, and processes to set the standard as the function grows
- Shape what Omnea builds next: You're the closest person to what our customers will and won't pay for
- You'll feed that signal directly to Product and Revenue leadership, surfacing what's blocking adoption, what's driving expansion, and where we should be investing
Our take
The way businesses buy stuff is broken. Whether it's SaaS, hardware, or contractors, the average B2B purchase takes over 3 months, requires 50+ emails, and involves multiple different stakeholders. Which in turn, is slowing businesses down.
Omnea's platform handles the entire purchasing process: giving employees an easy place to make requests (Intake), managing the necessary approvals for the purchase to be made (Approvals Engine), and automating all renewals management and suppliers risk assessments. Giving both buyers, and finance and procurement leaders critical visibility into how, when, and why money is being spent.
Given the current markets increased focus on capital efficiency, there has never been a more vital time for businesses to use Omnea and get control of their spending.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (2 rounds)
Sep 2025
$50m
SERIES B
Oct 2024
$20m
SERIES A
Total funding: $70m
Company benefits
- Equity options with every role!
- Volunteering days
- An extra day's holiday for every year of service
- 2 Weeks of Work from Anywhere a quarter
- Monthly socials
- Enhanced sick and parental pay (scales with tenure)
- Access to Spill on-demand and recurring counselling and therapy
Company values
- Customer-centric: We obsess over how our decisions & how we show up will help our current and future customers
- Team Before Self: We do whatever it takes to maximise our team’s performance, knowing that pulling together allows us to achieve more than going alone
- Grit & Perseverance: We are relentless in our pursuit of success, seeing knock-backs as opportunities to learn & grow
- Positive Mindset. Solution Focussed: We aim to solve problems, not just spot them. We stay optimistic and bounce back from failures
- Act Like an Owner: We all understand that Omnea belongs to us. This means addressing issues as they arise, valuing every task, and showing deep care
- Craft at Speed: We care greatly about the quality of our work, whilst often moving at an uncomfortably fast pace
Company HQ
Victoria, London, UK
Articles
Leadership
Ben Freeman
(Co-Founder & CEO)Previously, Ben joined the founding team at Tessian, built out the go-to-market teams and launched & managed the business in the US.
Sabrina Castiglione
(CFO/COO)Part of the early Tessian team with 2 exits under her belt (Tessian-> Proofpoint, Pento-> HiBob), Sabrina is a veteran European startup CFO/COO.
Abhirukt Sapru
(Chief Commercial Officer)4x CRO/VP Sales and Employee #2 at Tessian and early angel at Omnea, Abs is part of the early-Tessian group that's accelerating Omnea through its rapid growth.
Rebe Tristan
(VP Customer)16+ years in tech, scaling customer orgs, building teams from scratch, and helping companies grow fast, from Meta to Pigment, Rebe brings a wealth of experience to Omnea.
People progressing
Gavin joined the team in 2022 as a Founding Software Engineer, he was promoted to Tech Lead in 2024 and Engineering Manager in 2025.
Brian joined the team as a Founding Software Engineer in 2022 and became a Tech Lead in 2023.
Ben joined as Chief of Staff in 2023 and in 2025 he was promoted to Head of US Operations.
India joined the team as a Founding Software Engineer in 2022 and became a Tech Lead in 2025.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Diversity, Equity & Inclusion at Omnea
Claire Williams (Chief of Staff)
- At Omnea, we embrace diversity. To build a product that's loved by everyone, we need a team with all sorts of backgrounds, experiences, and perspectives. We encourage you to apply even if your experience doesn't quite match the full job spec! And regardless of your race, religion, colour, gender, or anything else!
Share this job
View 44 more jobs at Omnea