Contact Center Account Executive, Zoom
$156.5-250.4k
OTE
More information about location
2 days a week in office
Work platform for human connection
Be an early applicant
Work platform for human connection
1001+ employees
Be an early applicant
$156.5-250.4k
OTE
More information about location
2 days a week in office
1001+ employees
Company mission
To help people connect, collaborate, and get more work done, together.
Role
Who you are
- Zoom is looking for Account Executives with specialized experience in Contact Center sales, to partner with direct sales Account Executives to prospect new opportunities and increase sales funnel
- Experience in Telephony Contact Center Sales
- Experience leading others with product/services training; demo and sales guides; learning and training materials
- Experience utilizing Customer Relationship Management (CRM) too
What the job involves
- The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration
- Qualifying leads and perform needs assessment, engaging technical resources
- Creating, delivering, and managing client presentations, proposals and coordinate quarterly business reviews
- Utilizing solution-selling and value-selling techniques to effectively guide sales processes to close
- Developing and maintaining business within existing accounts, managing complex sales situations and sales campaigns
- Partnering with sales Account Executives to upsell current customers and assist in closing potential customers
- Developing go to market co-sell strategy (internal Zoom, alliance partner & channel partners)
- Working strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
Application process
- End Date: June 14, 2026
Our take
Zoom reworked video conferencing when most people assumed it was a solved problem, with services from Cisco and Skype already ubiquitous in workplaces and homes. However, its videoconferencing infrastructure was simpler to use, faster and more flexible than any previous solution, and it swiftly took the world by storm.
Its success bred competition, however, and companies such as Microsoft and Google, along with numerous smaller communications firms, have begun making inroads on Zoom's formerly commanding lead. Additionally, as workplaces are mostly adopting a hybrid or flexible working strategy, some of its importance as a workplace tool is wearing off and it is recording a gradual decline in daily usage rates.
To counter these trends, Zoom is expanding its business offerings through product development and strategic acquisitions. Alongside many other large tech companies, it has battled through a difficult economic situation, but it nonetheless remains a profitable company and household name. Plus, its track record of innovation means it is still very much one to watch in the communications space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2017
$100m
SERIES D
Feb 2015
$30m
SERIES C
Total funding: $148.5m
Company benefits
- Work from home opportunities
- Retirement benefits
- My-Time-Off (MTO), an extended vacation policy
- Employee Stock Purchase Plan (ESPP) and Restricted Stock Unit (RSU) Equity Program plus Yearly stock grant for all employees
- Wellness and fitness reimbursement, wellness resources, Thrive Global wellness app, TaskHuman wellness coaching app
- Employee Assistance Program (EAP) including emotional support, financial resources and legal guidance
- Paid Parental Leave (both parents) 16 weeks paid leave (or statutory if more generous)
- Employer Matching of Charitable contributions up to $500 USD equivalent/year
- Annual Zoom Store Allowance
- Business Travel Accident Insurance
Company HQ
Downtown San Jose, San Jose, CA
Leadership
Eric Yuan
(CEO & Founder)Previously VP Engineering at Cisco and WebEx.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 41 more jobs at Zoom