Senior Strategic Operations Program Manager, Mercury
Investment Products
$144.8-201.1k
+ Equity. US salary varies on location. Canada salary range: $152,100 - $190,000 (CAD)
Banking services for startups and small businesses
Be an early applicant
Banking services for startups and small businesses
1001+ employees
Be an early applicant
$144.8-201.1k
+ Equity. US salary varies on location. Canada salary range: $152,100 - $190,000 (CAD)
1001+ employees
Company mission
To make scaling tech companies simpler with a personalized banking stack for startups, and power the next generation of companies that will shape the American industry.
Role
Who you are
- There are lots of paths that could lead you to be successful in a role like this; we think the strongest candidates will have some of this experience:
- Have demonstrated experience leading strategic projects or programs, such as in consulting, Product Management, Program Management, Strategic Operations, Chief of Staff, or other applicable roles
- Experience and a deep understanding of broker-dealers, registered investment advisers,or other investment products, especially those offered by Fintechs
- Familiarity with securities regulators, including FINRA and the SEC
- Exceptional stakeholder management skills, with the ability to effectively communicate and influence across various lines of business and senior-level stakeholders, and navigate teams through complex situations
- Ability to work independently to identify issues, and proactively propose, build and implement solutions to address them from the ground-up
- Comfortability working in an ambiguous, fast-paced environment, with a strong understanding of when to escalate urgent issues, and to whom
- Have a knack for building structure and docs to track large initiatives (Google Sheets, Notion, Linear), and comfortability with manipulating, tracking, and interpreting data
- Have brought structure and simplicity to a variety of complex and ambiguous business problems
- Demonstrate a strong sense of ownership, and can approach new problems with curiosity and first-principles thinking
- Excellent oral and written communication skills, and time management skills
- Be comfortable operating in a highly-regulated, rapidly evolving, and sometimes ambiguous environment
What the job involves
- As the Sr. Strategic Program Manager - Treasury, you’ll partner with Mercury’s Product, Compliance, and Financial Partnerships orgs to program manage key initiatives for Mercury’s investment products
- You’ll lead large, cross-functional programs that drive company priorities and create value for internal teams, external partners, and users of Mercury’s products and services
- This role will report to our Director of Strategic Operations, while partnering closely within the functional teams it supports, in addition to other teams such as Marketing, Customer Support, and Relationship Management
- Own coordination and communication through large, strategic initiatives across our investment products, maintaining clarity on the initiative’s workstreams, progress, blockers and next steps
- Work directly with senior leaders and with cross-functional partners to manage the complexity of new investment initiatives, and ensure that all relevant internal, external, and business needs are accounted for
- Ensure investment initiatives are tracking towards complete compliance with external partners and federal and state regulators
- Drive swift and thorough responses to incidents, keeping customers and internal teams’ needs top-of-mind
- Design and implement business and operational systems and processes to simplify operations and support rigorous decision making
- Be an integral part of annual planning, helping to ensure that Treasury priorities are aligned to company goals
- In some cases, partner with Mercury’s data teams to drive analysis and research that will help inform strategy to support high-quality long-term decisions
Our take
Frustrated by the archaic, fee-laden banking services offered to entrepreneurs, the founders of Mercury set out to create a better solution. They envisioned a platform that was dynamic, tech-driven, and free from unnecessary fees.
Mercury delivers on this vision by automating business payment processes, offering FDIC-insured accounts, and providing full API access, empowering entrepreneurs with greater control and efficiency. This approach stands in stark contrast to traditional startup banking, which often burdens young businesses with high fees and limited functionality.
By prioritizing user experience and offering a free service tier, Mercury has attracted over 200,000 businesses and achieved a $3.5B valuation as of 2025. As a rising unicorn in the stagnant world of startup banking, mercury is backed by substantial funding and poised for continued growth, constantly adding new features and expanding its team to further disrupt the industry.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
50% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Mar 2025
$300m
SERIES C
Jul 2021
$120m
SERIES B
Total funding: $450.9m
Company benefits
- Health, dental, & vision
- 12+ weeks of paid parental leave
- $600 USD custom WFH equipment setup
- Unlimited vacation policy (with a mandatory minimum)
- Annual $1K learning & development budget
- Paid 6-week sabbatical after the 5-year mark
- Weekly $100 food budget
- Monthly $100 wellness budget
- Monthly $50 cellphone reimbursement
- Pet-friendly offices with free tea and beverages, plus lunch and snacks
- Unlimited vacation policy (with a mandatory minimum)
- Retirement matching up to 4% of base salary (401K/RRSP)
- Inclusive fertility, hormonal health, and family-forming benefits through Carrot Fertility
Company HQ
SoMa, San Francisco, CA
Leadership
Jason Zhang
(Co-Founder & COO)Jason graduated from Stanford University with a Bachelor of Science in Biology before spending over 4 years at Heyzap in Business Development.
Immad Akhund
(Co-Founder & CEO)Immad graduated from the University of Cambridge with a Masters in Computer Science. He then worked as a Software Developer at Aquila and Bloomberg. He also founded Clickpass and Heyzap, and was a Part-time Partner at Y Combinator.
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