Senior Risk Analyst, Monzo
$90-110k
+ Equity
Digital-only bank platform and marketplace
Be an early applicant
Digital-only bank platform and marketplace
1001+ employees
Be an early applicant
$90-110k
+ Equity
1001+ employees
Company mission
To build a new kind of bank that makes money work for everyone.
Role
Who you are
- 3+ years experience in risk analytics or general analytical roles
- Has excellent written and verbal communication skills to establish productive working relationships with staff and management at all levels
- Deep understanding of fraud typologies and high risk signals to build fraud mitigation engines
- Strong ability to leverage data to inform and support critical decisions; candidates will have foundational SQL and data visualization experience using tools like Looker, Tableau, or Microsoft Power BI
- Demonstrate ability to work in a complex organization to determine business and customer needs and to prioritize competing priorities
- Experience working with cross-functional teams such as product managers, data analysts, operations analysts in building operations processes and systems
- Ability to effectively identify, prioritize, and handle multiple work streams simultaneously in a dynamic and rapidly-changing environment
- Highly motivated self-starter with a desire to grow and learn
- Have a strong understanding of Risk operational processes
- Be comfortable with decision making in a fast paced, ambiguous environment, while demonstrating curiosity and growth mindset
- Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!
What the job involves
- As a Sr Risk Analyst, you will play a key role in supporting strategic initiatives across the Risk organization
- You will develop deep expertise on the processes and be responsible for driving continuous process improvement initiatives, with a particular focus on program success metrics
- Through data-driven insights, you will develop recommendations for fraud rules that enable a more frictionless, consistent experience for users while maintaining low loss and exposure levels
- You will also be responsible for new process standards and agent tooling improvements that shape the foundation of the Risk team
- You will operationalize these recommendations through strong project management in partnership with the Head of Risk
- This position will report to the US Head of Risk
- Develop, manage, and iterate on onboarding and fraud detection rules and AML rules that balance growth and loss exposure. These rules will help drive KPIs, success metrics, and efficiencies across the Risk organization
- Leverage data to synthesize recommendations and share with various management teams and other key stakeholders to drive a collaborative culture within the organization
- Support Head of Risk by scoping problem statements, building project plans, and executing ideas to drive improvement to key member experience metrics and Risk loss metrics
- Support launch readiness efforts for new products / features; work closely with cross-functional stakeholders to ensure operational readiness; provide impact analysis on the risk projects and advocate for improvements
- Gain other organizations’ support for your projects; influence other organization’s roadmaps to deliver member and agent experience improvements
- Own and maintain support process documentation (e.g., Risk lifecycle, knowledge base library, standard operating procedures). Develop and maintain quality control documentation and reports for Risk Ops
- Advise on emerging risk vectors and devise strategies on how to manage risk exposure
Our take
Monzo is a challenger bank that fully operates online and offers a full range of current, savings, business accounts, and more. The speed of the challenger banks to provide a great experience has been impressive, and the number of competitors appearing has proven the consumer desire for innovation.
Monzo remains one of the popular online banks, with more than 6 million active users. The company faces competition from more traditional banks, such as Goldman Sachs and JP Morgan, which have launched their own digital banks. However, the new technologies that the company is built on enable it to expand quickly (with fewer issues) than the incumbent players' offerings.
With an increasing amount of people switching banks, the company's ever-expanding suite of banking and financial services (such as its buy-now-pay-later offering) has resulted in Monzo receiving the second-highest net switching gains among digital challenger banks (just behind Starling).
After setting U.S. expansion plans aside in 2020, the company launched in the U.S. market in early 2022, partnering with Sutton Bank to provide its U.S. accounts. After several years focused on narrowing its losses, Monzo hit profitability in the first two months of 2023. In the same year, 2 million new customers joined, tallying its customer base at 9 million in 2024.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 18 rounds)
May 2024
$190m
LATE VC
Mar 2024
$454m
LATE VC
Total funding: $1.9bn
Company benefits
- Yearly Salary Review + Proactive pay increases to reflect growing responsibilities + Share options
- Flexible working hours
- Work From Home Opportunities + we'll pay for any equipment you need to do your job
- 24 days holiday a year, plus bank holidays
- Paid sick leave for both physical & mental health + Health insurance via AXA or Vitality + Additional health insurance through Medicash
- Employee Assistance Programme
- Learning budget of £1,000 a year
- Aviva Pension Scheme + 4% Employer Contribution
- Paid maternity, paternity, adoption or shared parental leave (after 13 weeks of employment)
- 52 weeks of primary caregiver leave (6 months at 100% pay, 13 weeks at Statutory Maternity Pay, 13 weeks unpaid)
- 3 months of secondary caregiver leave at 100% pay
- Unum Life Insurance
- Access to fertility and family-forming health benefits via Fertifa
- Abellio Season Travel Tickets + Cycle-to-Work Scheme
Company HQ
City of London, London, UK
Leadership
TS Anil
(CEO)Also a Board Member at Accion. Previously Board Member at UK Finance, Global Head of Payments, Products & Platforms at Visa and was the Global Head of Retail Products at Standard Chartered Bank.
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