Specialist Solutions Engineering Director, Gong
$298-350k
OTE
AI OS for revenue teams
Be an early applicant
AI OS for revenue teams
1001+ employees
Be an early applicant
$298-350k
OTE
1001+ employees
Company mission
To empower companies to unlock their full revenue potential.
Role
Who you are
- 12+ years of relevant solutions engineering experience, including proven track record of building and managing high-performing solutions engineering teams for 6+ years with proven experience as a leader
- Demonstrated ability to lead a customer-facing team; including strong people management skills, and a commitment to mentoring, coaching, and employee development
- Proven experience in building a successful team from the ground up, with a readiness to roll up your sleeves and engage directly on deals, embodying our #no-royalty leadership principle
- Expertise in cross-functional collaboration, including developing processes and getting buy-in from senior leaders
- Proven track record driving revenue impact through team strategy, programs, and direct deal support
- Ability to foster trust and collaboration among team members and cross-functional stakeholders
- Strong business acumen with a deep understanding of key personas and workflows within a GTM organization
- Experience with sales technology: CRMs, cloud architecture, or telephony / web conference systems
- Familiarity with data flows, AI and machine learning concepts, analytics, APIs/webhooks, and JSON
- Exceptional verbal and written communication skills, with the ability to convey complex ideas clearly and persuasively to a senior leadership team
- Strong interpersonal and teamwork skills, with a collaborative approach to problem-solving
What the job involves
- The mission of our Solutions Engineering team at Gong is to serve as trusted partners, advising on complex workflows and guiding customers toward an AI-first approach to their go-to-market strategy, ultimately helping them achieve their desired business outcomes
- In this high-impact leadership role, you will build and scale a high-performing Specialist Solutions Engineering team that accelerates Gong’s revenue growth by delivering expert business acumen and technical knowledge for Gong’s most strategic products, across all sales segments
- You will design the Specialist SE team's strategy and operating model, helping the team drive increased revenue for the company and thought leadership across the go-to-market team. This team also serves as the strategic connective tissue between our Sales and Product organizations
- By embedding your team within Product Pods, you will influence the product roadmap while designing the operating model that equips the field to deliver expert technical acumen for our most strategic products
- Build a customer-focused, high-performing team that effectively communicates the business outcomes and value customers can achieve using the Gong platform
- Recruit, mentor, and empower skilled Solutions Engineers to maximize their potential and contribute effectively to team and company goals
- Foster a culture of collaboration within the broader Solutions Engineering team and establish strong partnerships with Sales counterparts to drive revenue growth
- Help develop and implement streamlined cross-functional processes and create impactful collateral to support the team and enhance stakeholder engagement
- Optimize existing workflows and eliminate bottlenecks by collaborating cross-functionally with Product Management, Product Marketing, and Enablement teams
- Be a steward of our company culture and actively enforce our Operating Principles by embodying them in daily practices and team interactions
Our take
In the world of sales, relying on traditional methods like CRM notes for customer insights can be a time-consuming nightmare. Sales reps often spend hours sifting through data, yet crucial details get lost and decisions end up being based on guesswork. Recognizing this challenge, Gong founders saw the potential of AI to bridge the information gap.
Gong's innovative solution goes beyond simply recording customer interactions, it analyzes them as well. Gong identifies potential red flags and offers recommendations on the fly, helping reps navigate conversations toward successful closures.
With a proven track record and a global customer base that includes tech giants like LinkedIn, Slack, and Shopify, Gong is making its mark on the industry. The company is now focused on expanding its reach internationally and forging new partnerships, solidifying its position as a leader in AI-powered sales intelligence.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jun 2021
$250m
SERIES E
Aug 2020
$200m
SERIES D
Total funding: $586m
Company benefits
- Mental health support resources
- Flexible wellness fund
- Work from home stipend
- Generous vacation days
- Quarterly recharge company shutdowns
- Parental leave
- Employee equity
- Retirement savings
- Commuter & parking benefits
- Training & development programs
- Employee resource groups
- Mentorship opportunities
Company HQ
The East Cut, San Francisco, CA
Leadership
Amit Bendov
(Co-Founder & CEO)Prior to co-founding Gong in 2015, Amit spent nearly 3 years as the CEO of SiSense and 5 years as CMO at Panaya.
Eilon Reshef
(Co-FOunder & CPO)Initially served as CTO at the company before transitioning into their current role. Co-founder and former VP of Webcollage (acquired by Answers in 2013).
Salary benchmarks
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