Enterprise Account Executive, PagerDuty
West
$130-140k
+Equity and Bonus
Digital operations management platform
Open for applications
Digital operations management platform
1001+ employees
Open for applications
$130-140k
+Equity and Bonus
1001+ employees
Company mission
To revolutionize operations and build customer trust by anticipating the unexpected in an unpredictable world.
Role
Who you are
- 8-12 years field sales experience, preferably in software sales / SaaS sales
- 4-6 years of experience expanded into new areas of existing accounts
- Enterprise Account Management experience with $500M+, Fortune 500 and Global 2000 companies
- Sold in a multi-product selling environment before
- Travel expectations around 30%
Desirable
- Effective time management, complex deal management, account planning, and analytical skills
- Consistent track record of exceeding sales targets
- Self-sufficient with the ability to work independently and collaboratively
- Previous Sales Methodology training (e.g. MEDDIC, SPIN, Command of Message, Challenger Sales)
What the job involves
- PagerDuty is seeking an Enterprise Growth Account Executive with experience selling SaaS products to Enterprise accounts
- In this role, you will report to a Regional Sales Director
- We are seeking a dynamic sales champion who not only embraces technology but also knows how to excel while doing it!
- Possess a deep understanding of the problems and focus areas of your stakeholders and effectively communicating the technical wins and strategic business outcomes we can align to and drive with a PagerDuty partnership
- Develops strategic plans that anticipate and address customer needs and preferences based on competitor knowledge and industry trends
- Identifies long-term strategies to grow accounts by aligning with our customers Big Problems and objectives
- Negotiate positive business outcomes with existing customers for PagerDuty
- Managing and closing complex, multi-product sales cycles in the +$500 million in revenue space
- Conducts consistent and effective conversations with senior-level executives (VP+) to garner interest and support for new initiatives
- Strong presentation skills verbally and visually by customizing content and slides to an internal or external audience; Shares information with customers to build credibility, show integrity, and highlight the value of PagerDuty; and tailors presentations to suit the audience's level and interests
- Encourages positive conversations between existing customers and sales teams, leading to solutions aligned with the customer's strategic vision
- Planning - Mapping out your territory assignment, priority account targets and working with your greater support team to drive an effective territory strategy
- Utilize historical data and market trends to provide accurate forecasts to management
- Prospecting - leveraging our Marketing, Alliances, BDR programs to develop a point of view and approach to opening net new logo opportunities with a specific focus on Executive level alignment
- Create effective strategies and qualify opportunities within accounts, including plans for winning business for PagerDuty
- Documenting key qualification details, including use case, purchase timeframes, and next steps (MEDDICC & COM Framework)
- Proactively engages internal resources and partners at the right time and in the right manner in order to move the sales process forward throughout their accounts
Our take
PagerDuty helps businesses monitor their tech stacks, manage incidents and alert engineers when things go wrong. Serving more than 10,500 enterprises including customers like GE, Capital One, IBM and Spotify, the company has become a key player in the space.
While it’s best known for its alerting capabilities, PagerDuty has expanded well beyond that over the years, though it’s still a core part of its service. For example, the company released AIOps services that aim to help businesses reduce the amount of noisy and unnecessary alerts. All-in-all, PagerDuty has become an essential product for DevOps teams, which has greatly contributed to its success.
In 2022, the company was recognized in the Regional and Global AWS Partner Awards as playing a key role in driving innovation and building solutions for the space. Off the back of post-IPO funding, it has continued to release new features and update its core products, towards proving cutting-edge services into the future.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
39% female employees
7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2018
$90m
SERIES D
Apr 2017
$43.8m
SERIES C
Total funding: $173.6m
Company benefits
- 20 hours per year of paid volunteer time
- Health insurance
- Wellness Days and mid-year Wellness Week: extra time off for whole company to unplug and recharge at the same time
- Generous paid parental leave and return to work policy to help with transition back
- Generous paid time off
- Hands-on career and leadership development programs
- Flexible workplace/WFH
Company values
- Champion the customer - We put users first, make it easy, and build great products.
- Run together - We create belonging, deepen bonds, and team up.
- Ack and own - We see opportunities, make it yours, and do right.
- Take the lead - We disrupt more, improve everywhere, and learn forever.
- Bring your self - We earn trust, are present, and have heart.
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Alex Solomon
(GM (Platform))Previously an Engineer at Amazon. Was also CEO at PagerDuty for 10 years
People progressing
Joined as a Business Development Representative. Promoted to Inside Sales Representative after 1 year and is currently an Enterprise Account Executive
Salary benchmarks
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