Director of Product Design, GoFundMe
$260-350k
+ Equity
More information about location
Social fundraising platform
Open for applications
Social fundraising platform
501-1000 employees
Open for applications
$260-350k
+ Equity
More information about location
501-1000 employees
Company mission
To help people fundraise for the personal, business, and charitable causes that matter most to them.
Role
Who you are
- 10+ years of product design experience (visual and interaction within software design)
- 5+ years leading teams in a SaaS environment
- Ideally, deep experience with e-commerce platforms, site builders (e.g., Wix, Shopify), and SaaS admin tools
- Experience working across both B2B and ideally B2C markets, with an understanding of the unique dynamics of each
- Exceptional presentation and communication skills, with the ability to engage stakeholders, executives, and customers, and present on stage at events
- The ability to balance business objectives with user needs and team needs. You represent all sides of the business and know how to create the best outcomes for each
- You can clearly articulate your design decisions, ideas, and vision
- You are empathetic and have a user-centered approach to design
What the job involves
- The GoFundMe team is searching for a highly skilled and experienced Director of Product Design to lead design for GoFundMe’s Enterprise Software suite for over 4000 of the world’s leading non-profit organizations
- In this role, you will define the experience vision that empowers nonprofits to build meaningful connections with their supporters through innovative tools and features
- Build and manage a talented, diverse team of product designers that consistently delivers impact
- Mentor and develop the skills, talents, and careers of the designers and design managers on your team, coaching them to success and impact
- Build a thriving culture where designers do high-quality work and uphold our outstanding product experiences
- Own vision setting, roadmapping, priority setting, and design delivery across multiple tracks of works
- Champion exceptional design throughout GoFundMe
- Collaborate with the design leadership team to evolve GoFundMe’s long-term experience vision, design systems, and internal design processes
- Contribute to sourcing, interviewing, and hiring decisions, that seek excellence in craft
- Collaborate with product and engineering leadership
Our take
One of the most well-known fundraising platforms in the world, GoFundMe makes raising money online exceptionally easy. The platform started initially with a focus on charity and good causes, but its scope has now expanded to include start-up business funding. What makes the platform attractive is its ability to democratize fundraising through the medium of online.
GoFundMe's rapid rise in popularity has been helped by its social media integrations and the speed at which individuals can start funds. With strategic foresight, the company launched its GoFundMe Guarantee in 2016, a pledge to protect donors from fraud or platform misuse - knowing that its continued growth could only be hampered by security issues or donor deception.
This guarantee is what has enabled the company to remain the largest crowdfunding platform in the world. Notably, it stands amongst the likes of Airbnb, Facebook, and Netflix in being backed by tech investors TCV.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-6% employee growth in 12 months
Company
Company benefits
- Wide range of health insurance options, including medical, dental, and vision (GoFundMe covers 100% of employee premiums, and 80% of spouse and dependents)
- $600 annual fitness and wellness reimbursement
- Weekly massages
- Standing desks
- Fully-stocked kitchens & daily lunches
- Team off-sites & monthly social events
- Many of our offices are dog friendly
- 10 paid holidays, 17 days of accrued vacation per year, unlimited sick time & three volunteer days
- Enhanced parental leaves
- $50/month for employees commuting to and from work (public transit and/or parking)
- Caltrain GoPasses for our Bay Area commuters
- "Gives Back" program, where employees nominate fundraisers weekly for donations from GoFundMe
- Quarterly volunteer events in each office to give back to our local communities
- 401(k) retirement plan with company matching
- Access to learning tools and resources, including a subscription to Udemy, guest speakers, and internal brown bag sessions
Company values
- Consider everything
- Do the right thing
- Spread empathy
- Delight the customer
- Give back
Company HQ
Centennial, Redwood City, CA
Articles
Leadership
Margaret Richardson
(Chief Corporate Affairs Officer, not founder)Formerly worked at Airbnb as Vice President of Trust and Director of Global Policy. They worked in Trust & Safety at Apple prior to becoming a Member of Pipeline Angels.
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