Senior Product Owner, Reward
Salary not provided
Senior and Expert level
London
Customer insights and loyalty-tech
Be an early applicant
Customer insights and loyalty-tech
201-500 employees
FintechB2BBig dataMarketingDeep TechAnalyticseCommerce
Be an early applicant
Salary not provided
Senior and Expert level
London
201-500 employees
FintechB2BBig dataMarketingDeep TechAnalyticseCommerce
Company mission
To power the best loyalty programmes in the world.
Role
Who you are
- You will bring a track record of translating complex business challenges into scalable, data-driven solutions, with a relentless focus on customer value and impact
- This is a role for someone who not only thrives in ambiguity but also brings clarity, direction, and momentum
- You are a strategic thinker with a hands-on mindset; able to own the product vision while guiding cross-functional teams toward high-impact delivery
- You are a confident communicator, commercially astute, and an advocate for both the user and the business
- You combine your curiosity for data with a strong sense of ownership and the ability to inspire teams around a shared vision
- 7+ years of experience in Product Ownership, Product Management, or a strategic Business Analyst role, ideally within fintech, SaaS, or data-led environments
- Proven experience delivering successful data and insights products at scale, with a strong understanding of how to turn raw data into commercial value
- Demonstrated success in leading product roadmaps, influencing senior stakeholders, and driving strategic alignment in complex organisations
- Deep expertise in Agile methodologies and experience leading cross-functional agile teams in high-growth, fast-paced environments
- Strong analytical mindset with a natural curiosity for data and its real-world application
- Excellent communication and storytelling skills; able to engage both technical and non-technical audiences with clarity and impact
- Experience working with UX teams and using design thinking principles to shape user-centric solutions
- Track record of coaching teams, uplifting delivery capability, and fostering collaborative, high-performing team cultures
- Experience managing external and internal stakeholders, including C-suite clients, with a consultative and commercial approach
What the job involves
- Reporting To: Stephen Hood
- As a Senior Product Owner at Reward, you will play a pivotal role in shaping the future of our data and insights products
- Operating at the intersection of business vision and technical execution, you will drive the strategic development of our data capabilities, ensuring alignment with evolving client needs and organisational goals
- You will be instrumental in defining product strategy, prioritising initiatives, aligning stakeholders, and ensuring our data products create measurable business outcomes
- Your work will directly influence the trajectory of our data product portfolio and support the growth of our global business
- Lead and evolve the product vision and roadmap for Reward’s data and insights capabilities, ensuring alignment with business objectives and customer needs
- Serve as the voice of the customer and the business, using insight and feedback to co-create solutions with clients, users, and technology teams
- Take full ownership of the product lifecycle, from strategic planning and concept validation through to delivery, measurement, and iteration
- Define and own key product KPIs; use data-driven insights to measure success, identify opportunities, and drive continuous improvement
- Partner with senior stakeholders across business and technology to influence decision-making, align on priorities, and communicate long-term strategy
- Translate complex business problems into clearly defined product requirements, including flows, epics, and user stories with acceptance criteria
- Collaborate closely with engineering, data science, UX, and delivery teams to ensure smooth execution and value delivery at pace
- Actively contribute to the evolution of Reward’s product strategy, especially as it relates to scaling data products globally
- Lead cross-product collaboration efforts, ensuring dependencies and synergies across teams are proactively managed
- Mentor and support junior product team members, fostering a culture of excellence, innovation, and user-first thinking
Application process
- Applied
- Phone Screen
- Psychometric Assessment
- 1st Interview
- 2nd Interview
- Offer
Salary benchmarks
Our take
Reward is Europe’s largest independent bank Engagement as a Service solution platform and a leading provider of personalised card-linked offers, getting customers closer to the things they care about while ensuring banks and retailers alike benefit from more rewarding and profitable interactions.
The company’s unique data sets enable banks and retailers to understand customers’ shopping behaviours, measuring customer engagement across in-store and online sales. It also powers loyalty programmes for some of the world’s leading financial institutions and retailers, including NatWest Group, Visa, Boots, Costa, Waitrose & Partners, Cineworld, and more.
The company has given more than £2B in rewards to banking customers. Reward’s simple, yet powerful approach is set to remain a market leader as it transforms and powers loyalty programmes around the world.
Freddie
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Company benefits
- Annual Review: We review your performance and compensation every year to ensure you're rewarded for your hard work
- Bonuses: Enjoy bonuses based on both your individual achievements and our company's success
- Annual Leave: Start with 25 days of vacation plus bank holidays, and enjoy an extra day each year, up to 30 days
- Company Holiday: Relax with 3 additional days off between Christmas & New Year
- Holiday Flexibility: Need more time off or want to save some for later? You can buy and sell holiday days, and even bank them depending on your tenure
- Hybrid Working Model: Enjoy a balanced work life with 3 days a week in the office
- Volunteering Program: Make a difference with opportunities to volunteer
- Company Events: From our Christmas party to all-company events and social gatherings throughout the year, we love to have fun together! Our active social committee keeps things lively
- Team Socials: Bond with your colleagues at regular team socials
- Pension: With Hargreaves Lansdown, we match up to 6% of your contributions to help you save for the future
- Employee Share Scheme: Own a piece of the company with our share scheme
- Salary Sacrifice Program: Save on taxes with programs like the cycle to work scheme, electric car scheme, and season ticket loans
- Perks at Work: Enjoy cashback and discounts at your favourite stores
- Employee Referral Scheme: Help us find great talent and earn rewards
- Private Healthcare: Get top-notch healthcare coverage with Bupa
- Income Protection: Rest easy knowing you're covered in case of unexpected events
- Critical Illness Cover: Financial support if you face a critical illness
- Life Insurance: Peace of mind for you and your loved ones
- Dental Cover: Keep your smile healthy with our dental coverage
- Yulife App: Access wellness resources and enjoy discounts on the Yulife app
- Generous Family Friendly Cover: We support you and your family with comprehensive family-friendly benefits
- Generous Parental Leave: We offer enhanced leave options to support you during this special time
- Supportive Environment: We’re here to help you balance your new responsibilities with your career
Company HQ
Mayfair, London, UK
Leadership
Jamie Samaha
(CEO)Jamie has been at Reward since 2023, initially joining as an Executive Advisor, becoming CEO in 2023. Previously they were a Group CEO at Prezzee. They also spent 6 years at Mastercard, while there, they held various VP roles.
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