Senior Product Operations Manager, Uno Health
Matching low-income seniors to non-clinical services
Job no longer available
Matching low-income seniors to non-clinical services
21-100 employees
Job no longer available
21-100 employees
Company mission
To match low-income seniors to non-clinical services that meet their needs outside the doctor’s office.
Role
Who you are
- 5+ years of experience in product operations, operations strategy, product analytics, business analyst, or similar roles that worked closely with both Operations and Product/Engineering teams
- Highly skilled in SQL, excel, or data tables and excited to leverage these skills to self-serve to deliver synthesized recommendations
- Ability to work across multiple work streams concurrently with high fidelity and manage-up effectively around resource needs and prioritization guidance
- Self-motivation with close attention to detail, analytical focus, and problem-solving skills
- Operate with a high sense of urgency and ability to take initiative to create clarity of roles and responsibilities in a matrix environment
- Management experience either in a traditional direct report structure or rallying “dotted line” resources to successful outcomes
- Have a desire to improve the system for millions
- Are excited to work with an early-stage startup where you’ll take on a large responsibility within a growing team
- Are a self-starter who enjoys working cross-functionally with different teams to reach a common company goal
What the job involves
- You will create and own roadmaps around top company objectives such as developing and launching new product lines, standing up a new functional area within the business, or designing and leading large implementations
- You will lead cross functional decision making work to quick and effective conclusions, creating alignment across stakeholders and resources to optimize for outcomes with enterprise level impact
- You will roll up your sleeves when you see system-wide patterns and challenges and then prioritize and orchestrate the work to solving them
- You, as a senior contributor to the Strategic Operations team, will lead from the front and the back, supporting other Product Operations team members with charting best practices and creating/sharing templates and playbooks for problem sets
- You will be a super user of Uno’s products and tools and be a key stakeholder interfacing between operations, data, and product/engineering teams through all stages of process and product development and deployment
Our take
Millions of Americans are eligible for financial aid programs and utility assistance, but the enrolling process is confusing and complicated. Uno Health provides case management teams with the tools they need to help their customers access the benefits they need.
The company enrolls and re-certifies Medicare members in all state and federal programs that they are eligible for. This delivers direct revenue to insurance carriers - Uno estimates there is over $8 billion in annual revenue that could be captured here, which highlights the size of the problem Uno is contributing to solving.
It also saves patients thousands of dollars, with this money saved potentially being vital to support their healthy living, such as by giving them access to life-changing support. These solutions help carriers build trust with low-income seniors, meaning Uno's offering is valuable to both sides of the transaction, which bodes well for their future growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
46% employee growth in 12 months
Company
Company benefits
- Remote/Hybrid work environment: We have an office in NYC, and remote teammates
- Time Off: 25d / 5d sick / 11 paid company holidays - 1 floating holiday
- Benefits: Competitive medical, dental, vision, and life insurance plans
- Growth: Several opportunities for advancement both in leveling up, working on special projects, and learning & development opportunities
- Start-Up Environment: Add on to our amazing company culture and bring your past experience to further evolve your career. Great opportunity to be a part of growing a mission-driven company as we expand!
Company HQ
Financial District, New York, NY
Leadership
Anna De Paula Hanika
(CEO)Studied Psychology and Neuroscience at Oxford, and worked in Product Marketing at Google. Was Director of Product Marketing at Open mHealth and Product & Operations lead at Clover Health.
Chloe Phitoussi
(CPO)Studied Sustainable Development at Columbia. Worked in various roles at Oscar Health, including the Data and Insurance Product teams.
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