Staff Manager of Product Operations, 1Password

$140-190k

All employees are owners of 1Password and receive an equity grant as part of their total package. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

Senior and Expert level

Remote from Canada, US

A tool that helps people stay safe online.

Job no longer available

A tool that helps people stay safe online.

1001+ employees

B2CB2BSecurityEnterprisePrivacyCyber Security

Job no longer available

$140-190k

Senior and Expert level

Remote from Canada, US

1001+ employees

B2CB2BSecurityEnterprisePrivacyCyber Security

Company mission

To build a safer, simpler digital future for everyone.

Job

Company

Role

Who you are

We’re looking for an efficiency-driven Staff Manager, Product Operations who will lead a team that shapes how we build and deliver product at 1Password
We want someone who’s excited about products that solve user privacy and security needs, with a compelling record for impact and leading teams to act
We’re looking for creative and driven people who thrive in ambiguity and are comfortable working alongside senior leaders and executives
7+ years of work experience, ideally in a product operations role, and 1+ year managing and mentoring direct reports
Proven record improving product process (i.e., turning user needs into products) as an individual and as a team lead
Clear ability to quickly build high-trust partnerships with senior leaders and across organizations, with technical and non-technical teams
Readily empowers a team to tackle ambiguous problems and deliver action-oriented solutions, bringing everyone along with clear, compelling communication
Strong strategic thinker able to creatively solve problems, develop strategy for a team (or teams), prioritize solutions, and motivate many stakeholders to act
Comfortable working in a rapidly scaling environment and able to grow and guide a team tackling several major projects and priorities simultaneously
Often the one to introduce the right process at the right time to help a team move faster and measure results
Champion for thoughtful and quick action, scaling solutions, and iterating based on feedback
Excels at using data to influence decision making and highly familiar with a range of data analysis, project management, and product roadmap tools
Naturally curious with a strong ownership, “ship it” mentality, and on a clear path to becoming a senior leader in product, privacy, and SaaS security

What the job involves

You will think strategically, be a thought partner to product and engineering leaders, mentor team members, and coordinate across organizations to make your operations and roadmap ideas a reality
As a Staff Manager, Product Operations, you will directly chart our next phase of growth while continuing to develop into a strong product and business leader
As shared owners of our roadmap, the Product Operations team helps our entire team deliver products that customers love
Working with a passionate, highly motivated, cross-functional team that is focused on building a safer, simpler digital future for everyone
Being a leader of a high impact Product Operations team that is responsible for driving product team alignment and efficiency, and overall product delivery
A dynamic, highly collaborative environment
An opportunity to shape and drive product strategy at a fast moving, user-focused company
Having fun working in a fast-paced environment and being part of the team that prioritizes close collaboration over rigid processes
Embrace and contribute to our diversity of perspectives, ideas, backgrounds, and strengths

Our take

The continuation of remote and hybrid working, the rapid adoption of cloud apps and the acceleration of work-related burnout are trends combining to generate increasing demand for 1Password’s core service: password management.

Having started with a simple product for consumers, the company has now built out an impressive enterprise offering with over 100,000 business customers. However, its roots in B2C have arguably led to their B2B success with bottom-up adoption in large companies and a vibrant community of enthusiasts around the product.

The company is now looking to drive continued growth with an expansion of engineering and product teams to build out the portfolio of products. In particular, password management opens the door to new types of insights around unused accounts, low-security risk criteria, and unauthorized applications which are invaluable for security teams. Its continued improvements to its iOS and Android offerings prove its adaptability to mobile consumer behaviours.

These offerings put the company on a collision course with established enterprise companies like Okta and CyberArk. However, 1password’s leadership hopes its superior user experience, exemplified by a 2024 launched global partner programme of sales marketing and enablement resource toolkits will underscore its nimble approach and help it win out in the lucrative cybersecurity space.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

96% employee growth in 12 months

Glassdoor (4)

Trustpilot (4.2)

Company

Funding (last 2 of 3 rounds)

Jan 2022

$620m

SERIES C

Jul 2021

$100m

SERIES B

Total funding: $920m

Company benefits

Maternity and parental leave top-up programs
Wellness spending account
Generous PTO policy
Company-wide wellness days off scheduled throughout the year
Comprehensive health coverage
Employee stock option program for all full time employees
Retirement matching program
Training budget, 1Password University access, and learning sessions
Free 1Password account (and friends and family discount!)
Paid volunteer days
Employee-led DEIB programs and ERGs
Fully remote environment
Peer-to-peer recognition through Bonusly
Home office spending account

Company HQ

Yonge-Bay Corridor, Toronto, ON

Leadership

Jeff Shiner

(CEO)

Currently on the Board of Directors at GenomOncology. Previously Partner at Rosetta and Senior Development Manager at IBM Canada Ltd.

Roustem Karimov

(Founder)

Currently Founder at Smart Moose Canada. Previously Consultant at WorldVision Canada, Java Developer at Sony and a Web Application Architect at AC Nielsen Canada.

Dave Teare

(Founder)

Currnetly a Technical Solutions Provider at Teare Software Solutions Inc. Previously CTO at Agile Web Solutions,Technical Architect at World Vision Canada and a Software Engineer at IBM Canada.

Share this job