Director of Global Accounts, Convene
$120k
+ Sales commission program
More information about location
Hospitality-driven meeting, event, and flexible office spaces
Open for applications
Hospitality-driven meeting, event, and flexible office spaces
501-1000 employees
Open for applications
$120k
+ Sales commission program
More information about location
501-1000 employees
Company mission
To elevate the way people meet, work and live by reimagining what “a workday” means for today's most innovative organizations.
Role
Who you are
- 10+ years of progressive experience in Sales, with a minimum of 5+ years in a complex and/or multi-unit strategic account management environment
- Experience in the hospitality or events industry with strong existing relationships with clients and channel partners
- Proven account management ability and a strategic thinker with meticulous attention to detail; the ability to understand the overall business and strategy, and drive execution of strategy into tactical action
- Proven track record in Sales and Negotiation including experience qualifying, negotiating, and executing preferred partnership or master services agreements
- Demonstrated success as a proven closer and collaborative (enterprise) seller with a history of closing high-value deals
- Ability to build and maintain lasting client relationships, with a proven ability to create strong and productive relationships at senior buyer levels within an organization
- Exceptional written and verbal communication, presentation, and organizational skills
- A growth mindset, flexibility and an ability to thrive in an extremely fast-paced, high-growth, dynamic on-site work environment
- A passion for events, travel, and for being face-to-face with clients and partners; this role requires the ability to travel – sometimes internationally – up to 15 days per month
- Bachelor’s degree in Business, Marketing, or a related field preferred
- High degree of personal drive and able to pursue one’s own intuition and vision
- Exceptional track record of leadership with a willingness to be a player more often than a coach
- A demonstrated ability to influence and inspire colleagues irrespective of reporting lines
- Responsive to demands from multiple internal and external stakeholder groups; ability to prioritize objectives in alignment with company any area goals
- Competence and confidence in negotiating business terms in complex agreements and effective internal collaboration with Legal, Revenue Management, and Commercial leadership teams
- Must be challenging and diplomatic; works with integrity and drives mutual accountability and partnerships with clients
What the job involves
- The Director, Global Accounts will be responsible for developing and leading the execution of a holistic Global Account Management strategy for key global accounts
- This highly strategic and visible role is crucial for maximizing revenue yield through deep client engagement and expanding existing partnerships across all CHG brands and products
- The Director, Global Accounts reports to the Vice President of Enterprise Strategy and collaborates with regional commercial leaders and teams globally
- Cultivate and maintain lasting, senior-level relationships with global enterprise accounts to drive net incremental revenue and sustained partnerships
- Establish, implement, and execute a holistic Global Account based Sales Strategy, including building comprehensive Account Plans to map organizational structure and identify key leadership across all portfolio opportunities (Meetings and Workplace)
- Lead the negotiation and execution of complex contracts, including event agreements, preferred partnership, and master services agreements
- Work collaboratively across the Global Sales Organization, with local and regional sales teams to develop and manage pipeline and convert opportunities as account and opportunity teams,
- Work cross-functionally with Strategic Partnerships, Revenue Management, Marketing, and Operations partners, globally, to ensure client satisfaction, sustained partnerships, and growth
- Work with CHG Real Estate teams to identify new market opportunities based on global account data and client’s needs with respect to their growth and expansion strategies
- This role will require considerable travel (domestically and internationally) to meet with clients, visit CHG venues, and participate in industry and trade events
Our take
Convene designs and operates premium meeting, event, and flexible workspace venues inside Class A office buildings. Founded with the aim of improving how people meet and work, its venues can host a wide range of events while also offering flexible WorkSuites and shared workspaces.
Like many businesses focused on in-person gatherings, Convene was significantly impacted by the pandemic in 2020, when demand for physical events declines sharply. In response, the company expanded is capabilities to support virtual and hybrid events, allowing conferences to reach both in-person an remote audiences. These formats allow participants to join sessions online, interact with speakers and hosts, and connect with other attendees through digital networking tools.
Convene has since continued evolving its platform and physical venues to support a more flexible events market. The company also strengthened its international presence through the 2023 acquisition of etc.venues, expanding into the UK and growing its portfolio to dozens of locations across the US and UK. With this broader footprint and a mix of in-person, hybrid, and flexible workspace offerings, Convene is aiming to scale is hospitality-driven model even more and grow annual revenues to $100M.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jul 2018
$152m
SERIES D
May 2017
$68m
SERIES C
Total funding: $265.5m
Company benefits
- Financial & professional: We offer our employees a 401K with employer match, financial wellness education, life insurance, and transit incentives. We also prioritize professional advancement, offering a robust catalog of online learning opportunities and workshops focused on leadership development, professional growth, and skills-based training.
- Wellbeing: Employees have access to generous paid time off, including paid holiday breaks and birthday PTO to promote work-life balance and wellness. We also offer an Employee Assistance Program, Parental Leave, and a variety of perks and discounts to support your everyday life.
- Hybrid work: We prioritize a balance of in-person collaboration and flexible remote productivity with our hybrid work policy. This allows our global teams to thrive and have opportunities to work together in our Convene cities, as roles allow.
- Diversity & inclusion: At Convene, we are committed to becoming 1% better every day, which includes a strong and ongoing focus on diversity, equity, and inclusion (DE&I). We strive to create an environment where everyone feels valued and empowered to be their true selves. This commitment is reflected in our organizational practices and our approach to work. With the support of our leadership team and Employee Resource Groups (ERGs), we collaborate and seek out input in order to foster a diverse and inclusive environment.
- Community engagement: Enabling those who want to give back or grow, we offer an annual application-based paid sabbatical program to those who want to invest in their communities.
- Health & wellness: Our employees have access to comprehensive insurance plans that cover medical, dental, and vision so they can stay healthy. Additional benefits and resources include FSA, Long-Term Disability, Short-Term Disability, fertility and family planning resources, and a virtual dedicated health advocate.
Company HQ
Midtown South, New York, NY
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