Partner Success Manager, Mercury

$86.5-108.1k

Plus stock options. Salary dependent on location. Canadian employees (any location): 90,800 - 102,200 CAD plus stock options

Salesforce

Slack

Asana

Notion

Mid and Senior level

New York

San Francisco Bay Area

Remote from Canada, US

Banking services for startups

Be an early applicant

Banking services for startups

501-1000 employees

FintechB2BBankingFinancial Services

Be an early applicant

$86.5-108.1k

Plus stock options. Salary dependent on location. Canadian employees (any location): 90,800 - 102,200 CAD plus stock options

Salesforce

Slack

Asana

Notion

Mid and Senior level

New York

San Francisco Bay Area

Remote from Canada, US

501-1000 employees

FintechB2BBankingFinancial Services

Company mission

To make scaling tech companies simpler with a personalized banking stack for startups, and power the next generation of companies that will shape the American industry.

Job

Company

Role

Who you are

Have a bachelor’s degree or equivalent experience
Experience with managing multiple projects for both internal and external parties
Experience implementing systems and processes for internal teams
Familiarity with project and sales management software such as Asana, Salesforce, Notion, Linear, Dato, etc
Have great written communication skills
Excited to work in a high-paced environment
Pay extremely close attention to detail
Work efficiently and independently, but know when to ask for help
Understand how to prioritize your work and keep an organized, clean inbox
Have excellent critical thinking skills and enjoy problem-solving
A desire to improve both internal and external processes and products
Delight in providing an exceptional customer experience
Be curious about the US banking system

What the job involves

Mercury is looking to expand our Partner Success team! This person will help manage both our external partners and internal partnerships team operations and processes
The Partnerships team is a very collaborative team and works very closely with all functions in the company including, strategic partner managers, marketing, business development, relationship management, raise, venture debt, events, support, and onboarding
Work closely with the partnership team to execute on team-wide initiatives and opportunities
Drive pre-event and post-event activations for the partnership team
Drive new partner activation and onboarding
Project management
Reporting daily, monthly, and quarterly analytics to our partners
Work internally with strategic partner managers, customer support, revenue operations, compliance, onboarding, sales, marketing, and relationship management teams on behalf of our partners and their referrals
Work with different types of partners and their referrals that include, Startups, Communities, VCs, Accelerators, Incorporators, Affiliates, Accountants, and more
Provide top-tier customer service for both our partners and our partner referrals
Communicate with both partners and their referrals via Slack groups, personal email, our internal ticketing system, and phone calls
Work through an email inbox in our ticketing system
Willingness to travel and attend partner events (up to 20% travel)

Our take

Frustrated by the archaic, fee-laden banking services offered to entrepreneurs, the founders of Mercury set out to create a better solution. They envisioned a platform that was dynamic, tech-driven, and free from unnecessary fees.

Mercury delivers on this vision by automating business payment processes, offering FDIC-insured accounts, and providing full API access, empowering entrepreneurs with greater control and efficiency. This approach stands in stark contrast to traditional startup banking, which often burdens young businesses with high fees and limited functionality.

By prioritizing user experience and offering a free service tier, Mercury has attracted over 100,000 businesses and achieved a $1B valuation in 2021. As a rising unicorn in the stagnant world of startup banking, mercury is poised for continued growth, constantly adding new features and expanding its team to further disrupt the industry.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

50% employee growth in 12 months

Glassdoor (4.5)

Trustpilot (4.1)

Company

Funding (last 2 of 5 rounds)

Mar 2025

$300m

SERIES C

Jul 2021

$120m

SERIES B

Total funding: $450.9m

Company benefits

Health, dental, & vision
12+ weeks of paid parental leave
$600 USD custom WFH equipment setup
Unlimited vacation policy (with a mandatory minimum)
Retirement matching up to 4% of base salary (401k/RRSP)
Paid 6-week sabbatical after the 5-year mark
Annual $1K USD learning & development budget
Unlimited book budget
Weekly $100 USD food budget
Monthly $100 USD wellness budget
Monthly $50 USD cellphone reimbursement
Pet-friendly offices with free tea & lunch

Company HQ

SoMa, San Francisco, CA

Leadership

Jason Zhang

(COO)

Studied Biology at Stanford before spending over 4 years at Heyzap in Business Development.

Immad Akhund

(CEO)

Graduated from the University of Cambridge, then worked as a Software Developer at Aquila and Bloomberg. Also founded Clickpass and Heyzap, and was a Part-time Partner at Y Combinator.

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