Clinical Specialist, Gleamer
ROW
Traveling frequently (40–60%)
Medical-grade AI for radiology
Job no longer available
Medical-grade AI for radiology
21-100 employees
Job no longer available
Traveling frequently (40–60%)
21-100 employees
Company mission
To increase diagnostic accuracy and improve patient care and the efficiency of clinical practices for health professionals.
Role
Who you are
- We are looking for a proactive and empathetic individual with a customer-first mindset and a passion for making a difference in healthcare
- A minimum of 3 years of experience in Customer Success, Account Management or a similar role
- Strong English communication skills (both orally & written)
- Team player with strong interpersonal skills and ability to build trustful relationships with diverse stakeholders
- Proven ability to manage multiple accounts and projects simultaneously with exceptional organizational skills
- Willingness and ability to travel frequently across various countries
- Previous experience in Healthcare, MedTech or SaaS is highly desirable
What the job involves
- As a Clinical Specialist, you will play a pivotal role in ensuring our customers’ satisfaction
- By building strong relationships and understanding their unique needs, you will help them to fully leverage our clinical AI solutions in their workflows while fostering long-term partnerships
- Acting as the primary point of contact for our customers in different sales regions
- Driving customer adoption of Gleamer's solutions and ensuring a seamless onboarding experience
- Monitoring customer satisfaction and addressing concerns proactively
- Collaborating closely with Gleamer teams (Product, Sales and Operations) to raise customer needs through our internal processes and improve their overall experience to keep a high standard of customer satisfaction
- Providing training and change management guidance to customers to ensure they maximize the value of our solutions
- Conducting regular business reviews with clients to align on success metrics and identify opportunities for growth
- Traveling frequently (40–60% depending on the month) to meet customers, attend events & congresses and support deployment projects
Our take
Gleamer, a French medtech startup founded in 2017, has developed a suite of AI-powered solutions to help radiologists detect and diagnose bone trauma lesions in scans, among other conditions.
Its flagship product, BoneView, assists radiologists in identifying bone trauma lesions and other subtle abnormalities that may go unnoticed by the human eye. Additionally, Gleamer has developed ChestView for detecting pulmonary pathologies, BoneMeasurement for automating MSK measurements, and BoneAge for estimating bone age with precision.
Recognising the growing demand for medical imaging services, Gleamer has successfully raised new capital to further its advancements. With this funding, the company aims to expand its product portfolio to encompass CT scans and mammography, providing even more diagnostic capabilities. Additionally, Gleamer plans to bolster its teams in both Europe and the US, enabling broader access to its technologies and facilitating collaboration with medical professionals worldwide.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Dec 2024
$5.2m
GRANT
Jun 2023
$31m
SERIES B
Total funding: $46.6m
Company HQ
Torcy, France
Leadership
Christian Allouche
(CEO & Co-Founder)Graduated from ESCP Business School with a Master's degree in Management, Economics and Finance. Previously co-founded BrainVectis and served as the CEO at MeltingDoc.
Nor-eddine Regnard
(Chief Medical Officer & Co-Founder)Previously worked as a Teacher at Paris Descartes University, Montpellier University and Pierre and Marie Curie University. They are now a Partner Radiologist at RISF South France Imaging Network.
Alexis Ducarouge
(CTO & Co-Founder)Graduated from the École Normale Supérieure with a Master's degree in Cognitive Science and Artificial Intelligence.
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