Product Manager, Airbnb
Accounts & Identity
$192-235k
Community marketplace for holiday accomodation
Job no longer available
Community marketplace for holiday accomodation
1001+ employees
Job no longer available
$192-235k
1001+ employees
Company mission
To create a world where anyone can belong anywhere.
Role
Who you are
- 8+ years of product management experience including specific expertise in building experiences for account systems
- Experience creating product messaging and delivering to customers and the media
- Demonstrated inbound and subject matter expertise
- Be able to build compelling customer-focused stories and work with marketing and communications partners to bring them to life
- Excited to work on a foundational service that supports a wide range of Airbnb features with the goal of bringing the best possible experience to all the guests and hosts on our platform
- Demonstrated track record of product leadership in a cross functional environment
- Built and scaled global consumer products and ecosystems that people love
- Entrepreneurial track record of taking an idea to reality
- Experience working on consumer products with a financial component
- A strong ability to effectively use data and perform business analysis to support product strategy/decisions
- Excited to drive execution across teams in a fast-paced environment
- Enjoy doing individual contributor product management work
What the job involves
- You will be part of the team responsible for product roadmaps and launches at Airbnb
- You will drive specific feature/s that are part of every launch and determine how they are communicated to the external world
- You are responsible for the success of Airbnb products throughout their life cycle — from concept to release
- And their cross-functional work ensures a consistent product voice across all the products being developed at Airbnb
- This position requires being able to take on the complex space of Airbnb accounts — including business rules, architecture, interfaces, messaging, and flows that affect every customer
- You will represent the voice of the user and collaborate with cross-functional design and engineering teams to build experiences for account setup, sign-in, account management, and more
- The result will be an innovative and flexible account system that supports all the different ways we want our guests and Hosts to use Airbnb now and into the future
- Work on driving towards the aligned product vision, strategy, and roadmap for Airbnb accounts
- Craft and proactively iterate on product vision, strategy and roadmap for respective scope
- With minimal guidance, develop the product marketing strategy and be able to synthesize and support a point of view from multiple sources (customers, research, industry trends, etc.) for their scope
- Work through the aligned roadmaps and build alignment across product teams (Tech, Design) and cross-functional partners (FP&A, Marketing, Global Operations, Customer Experience, Trust, etc.)
- Create clarity from ambiguous situations and guide cross functional teams through business pivots while proactively managing team expectations for the respective scope area
- Role model behaviors that encourage open communication and curiosity
- Implements feedback to increase communication and inclusivity across teams
- Be able to autonomously craft a clear, concise and easy to understand product narrative that influences stakeholders within the assigned features
- Create high quality product deliverables and can successfully leverage sub-business unit-level resources to amplify impact
- Efficiently execute to ship products and deliver impact for our business and users
- Be able to effectively apply customer knowledge to respective scope with great understanding of the product and underlying technologies for the domain area
- Collaborate with our Privacy, Policy, and Platform teams on account security, privacy, and trust and safety topics that are essential to making Airbnb one of the most trusted marketplaces in the world
Our take
When Airbnb was originally founded, the product helped customers book air mattresses on people's apartment floors. Since then, Airbnb has had over a billion customers hosted through its platform. With more than 4 million registered hosts worldwide, it has grown into a major player in the hospitality sector.
Airbnb has been successful in disrupting the traditional holiday lettings sector. Before it existed accommodation was limited to hotels and bed and breakfasts, but Airbnb has mainstreamed the idea of renting out spare rooms or even entire homes. It has created a new sector of hosts purchasing properties to rent out on the platform and provides a level of flexibility and a range of offerings not previously possible for travelers.
Perhaps a victim of its own success, by 2022 supply of Airbnb-listed properties began to outstrip demand in some markets, as hosts overestimated the appetite for domestic travel. However, the company is still posting strong financials and has unveiled new tools to support its hosts in a tougher rental market. With a healthy bottom line and a huge user base, Airbnb is very likely to overcome the current market turbulence and continue its growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
25% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Apr 2020
$500m
GROWTH EQUITY VC
Mar 2017
$447.8m
SERIES F
Total funding: $3.8bn
Company benefits
- Paid volunteer time
- Health food and snacks
- Generous parental and family leave
- Learning and development
- Annual travel and experiences credit
Company HQ
Showplace Square, San Francisco, CA
Leadership
Brian Chesky
(Co-Founder & CEO)Previously an Industrial Designer, studying at Rhode Island School of Design.
Nathan Blecharczyk
(Co-Founder & CSO)Studied Computer Science at Harvard, and had around 4 years of professional Software Engineering experience before founding Airbnb, including interning at Microsoft.
Joe Gebbia
(Co-Founder)Also studied Industrial Design at Rhode Island, and previously founded various design-related startups
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