Director of Product Management, IntelyCare
Office located in Quincy, MA
Healthcare workforce management
Open for applications
Healthcare workforce management
1001+ employees
Open for applications
Office located in Quincy, MA
1001+ employees
Company mission
To empower healthcare professionals to work better, together.
Role
Who you are
- This role requires both strategic vision and executional excellence—someone who thrives in fast-paced environments and can make data-driven decisions to pivot when necessary
- 8+ years of Product Management experience, 3+ years in a senior product leadership role
- Experience in healthcare technology industry and familiar with trends and regulations
- Strong leadership and team management skills
- Excellent strategic thinking and problem-solving abilities; comfortable with ambiguity
- Ability to influence across teams/organizations
- Previous experience working in a start up environment; resilient and adaptable
- Additional nice to have: Job board experience, healthcare talent acquisition experience
- Customer user empathy & perspective
- Customer research skills, both qualitative and quantitative
- Driving strategy & big-picture thinking
- Experience with data analysis, metrics, and goal-setting
- Problem solving skills
What the job involves
- The Director, Product - New Product Offerings will take a leading role in defining new product offerings for IntelyCare and leading the Go-To-Market effort
- They will collaborate cross-functionally with all groups in the company
- They will play a pivotal role in defining our product roadmap and ensuring alignment with market needs
- Define and execute the product strategy for IntelyCare’s new products, ensuring alignment with overall company objectives and market needs
- Work closely with engineering, design, data science, and clinical teams to deliver high-quality products. Facilitate communication and collaboration across departments to ensure seamless product development and launch
- Manage product requirements, prioritize features, and drive the development process to ensure timely and successful product releases
- Develop a deep understanding of user needs and pain points within the healthcare domain. Advocate for the customer experience and ensure that products meet their needs and exceed expectations
- Drive market research to ensure product market fit, and synthesize market insights into Go To Market plan
- Define and track key performance indicators (KPIs) to measure the success of healthcare products. Use data-driven insights to make informed decisions and drive continuous improvement
- Lead, mentor, and inspire a team of product managers. Foster a collaborative and high-performance culture while providing guidance on product development, prioritization, and execution
- Communicate product vision, strategy, and updates to senior executives and other key stakeholders. Build strong relationships with healthcare partners and industry experts to enhance product offerings and drive growth
Our take
An ageing, overworked, and shrinking nursing workforce, along with growing demand for healthcare services (and an increase in the acuity of this demand) has led to a concerning shortfall of healthcare staff in the US. IntelyCare’s remarkable growth over recent years suggests the company has found a promising solution: an online marketplace of well-paid, quick-to-fill per diem nursing shifts.
The idea is that nurses can operate as "gig workers"—crafting a personalized, well-remunerated work schedule that fits around other commitments and needs and healthcare institutions can more easily source adequate staffing. It’s a good model in theory, but in practice, it requires strong participation. With popular competitors like Unicorn company Clipboard Health and startups like ShiftMed, splitting off a market share could prove challenging.
Nevertheless, the last few years have been strong for IntelyCare. The company has seen 850% revenue growth since 2020, the number of nurses on the platform has more than doubled, demand from institutions tripled, and IntelyCare itself hit Unicorn status. So participation levels are substantial, and growing - and with the nursing crisis predicted to continue through 2030, IntelyCare is making good strides in a durable product.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2022
$115m
SERIES C
Mar 2020
$45m
SERIES B
Total funding: $170.8m
Company benefits
- Medical, dental, and vision
- 401k
- Health and wellness benefits
- Free lunches
- Commuter benefits
- Flexible PTO and summer Fridays
- Paid Parental Leave
- Paid holidays
Company HQ
Quincy, MA
Leadership
Matthew Levesque
(CEO)Joined IntelyCare as CEO in 2024. Prior to this, they were the CEO of connectRN and spent 12 years at athenahealth in various Director/VP/SVP roles.
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