Senior Software Engineer, Surfly
Co-browsing Core
Co-browsing middleware provider
Open for applications
Co-browsing middleware provider
21-100 employees
Open for applications
21-100 employees
Company mission
Build next generation web tools that bring back the human touch in online experiences
Role
Who you are
- We're looking for a Senior Software Engineer with expertise in Python, Go (server-side), and vanilla JavaScript (client-side) to join our dynamic team
- Advanced knowledge of JavaScript
- A solid understanding of core web and browser concepts (e.g., how browsers parse and construct web pages)
- Experience in identifying and solving performance and optimization problems in client-side web applications
- Understanding of the HTTP protocol
- Be comfortable debugging minified and uglified JavaScript code and spending most of the day in browser developer tools
- Understanding of cross-browser compatibility issues and ways to work around them
- Experience developing automated unit, integration, and functional test suites (e.g., Selenium, unittest, Mocha, Karma, etc.)
- Working knowledge of Python
- Experience using Git in a professional workplace environment
- Self-motivated and self-managing
- A great deal of patience
- Bonus: Go
What the job involves
- We are looking for a Senior Software Engineer to work on our sandboxing proxy, which drives all our products
- Develop and maintain our versatile HTTP and WebSocket proxies, implementing sophisticated content rewrites on-the-fly
- Contribute to our JavaScript sandbox, enabling the addition of new functionalities to any JS code
- Implement and maintain features for our co-browsing solution
Our take
Customer service is one of the most frustrating costs borne by insurers and banks selling complex products. Surfly helps agents deal with requests through their co-browsing software allowing them to take over a customer’s web-session.
Unlike other co-browsing and video call customer service products, Surfly allows you to co-browse the full web without needing to change or modify any code on any website or force you to a virtual browser.
The company is seeking to move beyond its strong base of insurance clients and demonstrate its technology in additional verticals that require a lot of configuration or customisation like car dealerships.
The companies biggest challenge is competing in a saturated market of sticky customer service software. Companies may be reticent to retrain agents used to their workflows on another platform.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Nov 2019
$2.3m
EARLY VC
Dec 2016
$1.1m
EARLY VC
Total funding: $3.9m
Company benefits
- MacBook and Jabra headset
- Standing desk and ergonomic chair
- Work with other smart, ambitious, curious, and dependable colleagues
- Employee stock options: we are all owners and shareholders of our company - Surfly's success is in our hands!
- 25 holidays per year
- Company-wide gathering and team outings
- Monthly wellness allowance
- Professional development opportunities
- Foosball table at the office
- Beautiful office in city center with canal views
- Relocation assistance
Company HQ
Burgwallen Nieuwe Zijde, Amsterdam, Netherlands
Articles
Leadership
Nicholas Piël
(CEO)Earned an Msc in Artificial Intelligence from the University of Amsterdam. During their studies Nicholas worked part time as tech support which sparked the idea for Surfly.
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