Senior Director of People Operations & Total Rewards, Betterment
$200-225k
More information about location
4+ days a week in office
Banking and investment app
Be an early applicant
Banking and investment app
501-1000 employees
Be an early applicant
$200-225k
More information about location
4+ days a week in office
501-1000 employees
Company mission
To make people’s lives better.
Role
Who you are
- 10+ years of progressive experience in People Operations and Total Rewards, with at least 5 years in a leadership capacity
- Deep knowledge of payroll, benefits, and employment laws, practices and systems
- Proven ability to lead People Operations teams in high-growth environments
- Experience managing HR systems (e.g., ADP, Pave, CultureAmp, Lattice, Greenhouse) and driving data accuracy and compliance
- Strong project management and process design skills, particularly around building systems that scale with business growth (including IPO readiness)
- A collaborative, proactive, and detail-oriented approach with a passion for operational excellence and a bias to action
What the job involves
- As Senior Director of People Operations & Total Rewards, you’ll shape and execute a holistic compensation strategy that’s both strategic and operational
- You’ll lead all aspects of People Operations & Total Rewards (e.g., compensation, equity, payroll, benefits, and related-HR systems), ensuring programs are data-driven, competitive, and aligned with our company mission
- As a trusted advisor to the CPO, CFO, and executive leadership team, you will play a critical role in designing and executing total rewards strategies that attract, retain, and motivate talent, while ensuring scalability, compliance, and financial discipline
- You’ll act as both architect and operator: designing scalable frameworks while staying close to the details that make them work
- Design, implement, and govern compensation structures, including frameworks, pay band architecture as well as supporting equity programs and incentive plans
- Lead market benchmarking, pay equity analyses, and compensation reviews to ensure competitiveness, fairness, and transparency
- Partner with the CPO and CFO on compensation strategy, annual budgeting, and long-term incentive planning
- Collaborate with the Finance team to align policies and reporting across functions, as well as forecast compensation costs in support of workforce planning
- Manage and continuously improve benefits programs and ensure compliance with employment and benefits regulations (ERISA, ACA, HIPAA, FLSA, and others)
- Cultivate strong relationships with benefits providers, brokers, and HR technology vendors to optimize cost, service, and employee experience
- Lead the payroll function, ensuring compliant, accurate, and timely payroll cycles
- Partner cross-functionally with Finance, Legal, and external vendors to ensure compliance with complex tax and employment laws, while continuously improving payroll systems and processes
- Own HRIS and people data infrastructure-ensuring accuracy, reporting, and actionable analytics
- Drive operational excellence across People Operations, ensuring smooth execution of payroll, onboarding/offboarding, and compliance practices
Application process
- We’ll take a few weeks to review all applications
- If we’d like to spend more time with you, we’ll reach out to arrange next steps, which will include 3-4 sets of meetings with your future colleagues
- In the interview process, we’ll look to learn more about your skills, experiences, capabilities, and motivators
- Many of our questions will be aimed at understanding how you might operate here at Betterment
- Depending on the role, we may ask you to complete a case study exercise or technical assessments, as we want to collect a robust set of data points to better inform our decisions
- On average, it takes us around 3-5 weeks to make a hiring decision, depending on your availability and sense of urgency
- As a best practice, we aim to interview at least 2-3 final round candidates before making a hiring decision
- Please note that, as we usually receive an overwhelming number of applications for open positions, we’re unable to offer individual feedback during the interview process
- We recognize that interviewing for a new role is a big deal
- We appreciate you considering Betterment as the next step in your career, and our Recruiting Team is here to support and advocate for you through the interview process!
Our take
Betterment is an app-based investment platform that provides personal finance data and guidance to retail users through a range of real-world data and AI analytics to deliver investment advice to customers.
The company has become the largest independent digital investment advisor in the U.S. Having expanded its 401k business, Betterment has entered the world of Crypto, partnering with Gemini to offer customized crypto portfolios and its "Crypto Investing by Betterment" platform.
Betterment has a wealth of competition in this increasingly crowded space. Other robo advisors offering similar services include Moneyfarm, Wealth Simple, M1 Finance and Personal Capital. Going forward, Betterment hopes to further distance itself from rivals as it further innovates its platform.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-6% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Sep 2021
$60m
SERIES F
Jul 2017
$70m
SERIES E
Total funding: $335m
Company benefits
- Health and wellness: Get comprehensive medical, dental, and vision, plus a free subscription to One Medical.©
- Generous time off: We encourage you to take time off (seriously) and get the rest you need to do your best work.
- Paid parental leave: We welcome new additions to your family with 12-18 weeks of parental leave.
- Matching benefits: We offer a 401(k) match and a match on qualified student loan payments
- Equity: Gain stake in Betterment’s success with company equity grants.
- Free food: Snacks, beverages, and catered lunches at our NYC HQ
- Long-term health resources: We provide LGBTQIA+ transition and fertility support.
- Find your community: Make connections through seven employee affinity groups and a social calendar of hybrid events.
Company HQ
Flatiron District, New York, NY
Leadership
Jonathan Stein
(Board Member)After studying Economics at Harvard, Jonathan worked as a Consultant at First Manhattan Consulting Group for over 4 years. He founded Betterment in 2007, serving as CEO until 2020 when he stepped down to Chairman of the Board.
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