Customer Engineer, Collibra
$104-130k
+ Equity and bonus potential
More information about location
Data intelligence cloud
Be an early applicant
Data intelligence cloud
1001+ employees
Be an early applicant
$104-130k
+ Equity and bonus potential
More information about location
1001+ employees
Company mission
To change how organizations use data, so that they can change the world.
Role
Who you are
- 2-3 years in a Sales or Customer Engineering or Sales Consulting role
- Good understanding and interest in various data management areas, such as cataloging, governance, integration, data quality, data and/or enterprise architecture
- Experience in the data space is required
- A bachelor’s degree or equivalent related working experience is required
- An effective communicator
- A sales- and customer- focused self-starter with enthusiasm, flexibility, motivation and curiosity
- A trusted partner to customers, helping them solve complex challenges through thoughtful technical solutions
- A collaborative team-player who enjoys working across teams to drive results
- Confident in dispensing knowledge to a highly skilled and experienced audience
- Excited about continuous learning and development, and demonstrates the ability to thoroughly understand business needs and align them with technical capabilities
What the job involves
- As a Customer Engineer, you are the guiding force behind bringing Collibra's product and vision to customers and prospects
- Customer Engineers establish knowledgeable and trusted relationships from day one and serve as thoughtful technical advisors
- As a Customer Engineer at Collibra, you will be responsible for the technical relationship with the customer throughout the entire customer journey both pre- and post-sale
- You will fill an essential and highly respected role in the sales organization at Collibra
- Mapping solutions to value across large and dynamic organizations, bridging both business and technical requirements
- Participating in discovery and driving qualification of new opportunities
- Preparing and conducting product demonstrations, highlighting how Collibra’s Platform can support our Enterprise customer’s needs
- Advising and supporting customers’ technical stakeholders to accelerate Collibra adoption and value realization, i.e. be the primary point of contact for technical and product related queries
- Identifying, evaluating, recommending, and executing value-based workshops and proof of concepts/values
- Building and maintaining strong relationships by acting as a reliable technical subject matter expert for existing customers. This is to ensure product adoption, increase customer satisfaction, and drive renewals
- Measures of success
- Within your first month, you will become familiar with Collibra and the institutional knowledge of process
- Within your third month, you should be able to host discovery calls, and basic demonstrations and present the solution and its value
- Within your fifth month, you will become a voice for Collibra having proven proficiency in the software to start educating the customer on features, roadmap, and process of customer-cycle
Our take
Collibra wants to help firms understand data governance. As companies gather ever more data, Collibra helps them understand what data they have, who has access to it and how to move it through a workflow of data analysis tools.
Historically, large corporations have not thought much about the data they collect and how to use it. In this day and age, however, data is super valuable so everyone wants to make the most of it, which has made businesses turn to products such as Collibra's. The company has secured many big-name clients including T-Mobile, Lloyds Banking, and Equifax.
The company's growth has been helped by increasing data privacy legislation like GDPR, which means companies have a legal obligation to be in control of the data they're collecting and giving their employees access to. In 2022, the company was named an Innovation Summit Honoree by the Bank of America’s annual Technology Innovation Summit. It has continued to add new features and integrations to maintain its offering's premium status, including a new data marketplace, which provides a shopping-like experience from which users can access a company’s internal datasets.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
Nov 2021
$250m
SERIES G
Apr 2020
$112.5m
SERIES F
Total funding: $606m
Company benefits
- {Be}Healthy: Healthcare for yourself and eligible dependents (inclusive of partners/domestic partners), mental health resources and care, tax-advantaged accounts, income protection, discount programs and more! Additionally, we encourage employees to treat their whole self by offering a bi-monthly calendar of events and programming dedicated to our {Be}well initiatives which focus on wellbeing areas including emotional, professional & social, financial, physical, allyship & belonging and giving back.
- {Be}With Family: We offer multiple types of leave so that you can spend time with loved ones, including parental leave, caregiver leave and our annual family day. These are all complementary to our culture in which we value output over hours.
- {Be}Kind: Collibra For Good, Unconscious Bias & Allyship training, Manager Racial Injustice training and Collibra-led fundraisers.
- {Be}Unplugged: Our paid time off programs include vacation, holidays, sick time and compassionate/bereavement leave. We also offer remote-friendly meditation sessions and cooking lessons – all of which you’re actively encouraged to use!
- {Be}Informed: Competitive compensation, bonus potential, private company equity, merit reviews and promotion cycles, company pension, discounts programs, access to LinkedIn Learning, employee referral program, employee rewards & recognition, development programs and more!
- {Be}Together: Community and belonging with our Employee Resource Groups (ERGs) and personal interest groups, ERG-driven events, speaker series, and celebrations, a dedicated DEI council, the virtual Collibra cafe, trivia, bingo games and much more.
- When in-person (office) life resumes, we look forward to more snacks, catered lunches, team offsites and social events (think holiday gift exchange, fundraising events, happy hours, celebrations and more)!
- Unlimited paid time off policy
- Work from home opportunities
Company HQ
Financial District, New York, NY
Leadership
Felix Van De Maele
(Co-Founder & CEO)Previously studied Computer Science and founded Collibra straight after university.
Pieter De Leenheer
(Co-Founder)CTO at 1upHealth. Started Collibra after completing a PhD in Computer Science. Also held the post of Professor of Computer Science at VU Amsterdam. Board Observer at Zenoptics.
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