Product Data Analyst, Exclaimer
Professional email signature solutions
Be an early applicant
Professional email signature solutions
201-500 employees
Be an early applicant
201-500 employees
Company mission
To provide world-class on-premises and cloud-based email signature software and solutions for Microsoft 365.
Role
Who you are
- Bachelor's degree in a relevant field (e.g., Business, Computer Science, Engineering, Statistics)
- Extensive previous experience in a product analytics role, preferably within a B2B SaaS environment at a fast-moving organisatrion
- Strong analytical skills with proficiency in SQL and data visualization tools (e.g., Power BI, Tableau, Looker)
- Experience with product analytics platforms (e.g., Heap, Mixpanel, Google Analytics)
- Ability to analyze large datasets, synthesize findings, and present them in a meaningful way to both technical and non-technical stakeholders
- Experience in conducting A/B testing and interpreting experiment results
- Experience optimizing a trial/sales funnel is a plus
- Strong problem-solving abilities with a proactive and curious mindset
- Excellent communication and collaboration skills to work effectively across teams
- Understanding of business, UX, tech needs, and agile methodologies
What the job involves
- We are looking for a skilled and experienced Product Data Analyst to join our Product team and collaborate closely with Product Management, Product Marketing, Engineering and Design to drive continued scalable commercial growth
- You will leverage your analytical skills to gather insights from data, identify trends, and proactively suggest areas for further investigation, ultimately driving product improvements and contributing to the company's strategic goals
- Reporting To: Maria Gercas
- Collaborate closely product and engineering teams in your pillar to deeply understand the product area and the challenges our customers face
- Analyze and interpret product performance data, including user behaviour, engagement metrics, and business outcomes, to identify opportunities and actionable insights
- Proactively suggest areas for investigation and improvement within the product
- Design and execute quantitative and qualitative analyses to support product development, roadmap prioritization, and feature validation
- Develop dashboards and reports to track key product metrics, providing ongoing visibility to stakeholders across the business and promoting data-driven decision making within your teams ad wider business
- Work with cross-functional teams to design and execute experiments (A/B testing, user surveys, etc.) and assess the impact of product changes
- Present analysis results and recommendations clearly to stakeholders, ensuring data insights lead to definitive actions
- Collaborate with data engineers and data analysts across the business to ensure data is structured and stored in a way that supports consistent reporting and analysis
- Lead efforts to standardize data definitions, metrics, and reporting practices across departments to ensure consistent use of data across the organization
- Facilitate cross-functional workshops and training to ensure all product teams understand and align with standardized data definitions and practices
Application process
- 1. Applied
- 2. Review
- 3. Call with our Talent Team
- 4. Interview
Salary benchmarks
Our take
Exclaimer is an email signature management platform, capitalising on the fact that despite competition from communication companies like Slack, the majority of businesses still work with traditional email technology like Outlook for internal communications.
With email and intranet systems entrenched in both legacy and startup companies, Exclaimer has a market built into its Microsoft and Google-compatible software. It has also capitalised on the use of personalised signatures and brands for email marketing and data collating, with customers including the likes of Sony, Bank of America, and the BBC.
Exclaimer’s USP is its easy-to-use design tools that allow businesses to create and tailor for team-specific purposes their own footers through a centralised dashboard. With substantial funding awarded in 2020, Exclaimer continues to develop its product suite for the cloud and expand its global footprint, thus keeping up with younger competitors.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (2 rounds)
Dec 2020
$133m
GROWTH EQUITY VC
Dec 2016
$30m
GROWTH EQUITY VC
Total funding: $163m
Company benefits
- Join a fast-growing SaaS company
- Work in an exciting, collaborative environment
- Hybrid/remote working
- Casual dress code
- Flexible Schedule
- Paid Time Off
Company HQ
Farnborough, UK
Leadership
Marco Costa
(CEO, not Founder)Previously Advisory Board Member at Startup Portugal, COO at Talkdesk, CEO at TIMWETECH and Co-Founder at Coimbra Genomics.
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