QA Specialist, Capitalize

• 1-3 years of experience in Quality Assurance or Software Testing
• Strong experience with manual testing, including functional, regression, and exploratory testing
• Familiarity with API testing tools like Postman and basic API validation
• Experience managing test cases, reporting bugs, and tracking issues in JIRA (or similar tools)
• Some exposure to test automation (Selenium, Cypress, JUnit, etc.) or a strong interest in learning automation
• Experience or familiarity with accessibility testing and WCAG compliance
• Strong organizational and communication skills, with the ability to work in a fast-paced startup environment
• Comfortable working in Agile/Scrum methodologies, participating in standups and sprint planning

Desirable

• We are looking for a Quality Assurance (QA) Specialist
• This is a hybrid role, requiring hands-on manual testing while also laying the foundation for automated testing
• You'll work closely with engineering and product teams to improve our testing processes, increase overall application quality, and reduce risk when shipping new features
• This is an exciting opportunity for someone who wants to build a testing culture from the ground up and eventually scale automated testing capabilities
• As an early member of the QA team, you will have the unique opportunity to define and implement our QA processes from the ground up
• You’ll not only execute tests but also shape the long-term quality strategy, working closely with engineering and product teams to ensure high-quality releases and an excellent user experience
• Perform regular manual regression testing to ensure the stability of our consumer, internal admin, and enterprise API products
• Identify, document, and track bugs, defects, and issues through resolution
• Test API calls using Postman and validate expected responses
• Triage real-time issues reported in help channels
• Lead integration testing with our Enterprise Partners
• Create and maintain test cases, test plans, and test scripts for new and existing features
• Manage and organize QA ticketing processes in JIRA
• Work with engineering and product teams to define risk mitigation strategies for new releases
• Automation & Infrastructure Development
• Begin developing and implementing automated test cases where feasible
• Leverage testing frameworks that align with our technology stack (e.g. , Selenium, Cypress)
• Work with engineering to improve automated testing capabilities of our CI/CD pipeline
• Establish standards for performance testing across our applications and API
• Promote QA productivity through automation, tools, and best practices
• Own end-to-end functional and integration testing, ensuring high-quality product releases
• Work with product and engineering teams to ensure adherence to Web Content Accessibility Guidelines (WCAG) and ADA compliance