Applied AI Coach, Salesforce

• Degree in Computer Science, Information Systems, Engineering, Data Science, or a related field
• 1–3 years of work or internship experience in technical roles such as data analytics, engineering, or technical support
• Proven ability to work directly with customers to solve problems and communicate technical concepts clearly
• Hands-on experience with prompt engineering, vibe-coding tools, or LLMs
• Strong analytical skills with the ability to interpret outcome models and prove the value of AI
• Clear understanding of how AI systems and large language models function in a business setting

Desirable

• The Applied AI Coach is part of our new Outcome Acceleration team
• Our team works with Agentforce to stay ahead of customer needs and ensure AI delivers real results
• In this role, you will own the customer journey from the first sale until their AI deployment is stable and delivering value
• You'll bridge the gap between building AI and realizing the business outcomes it was promised to bring
• This is a hybrid role, based out of our SMB Hub, requiring an on-site presence 3 days per week
• Design and execute success plans to measure whether AI agents are meeting their goals and matching the original business case
• Run four-week sprints to diagnose and resolve performance issues when AI results are lagging
• Lead business reviews with customer teams, demonstrating tangible value through outcome data rather than simple usage reports
• Track AI agent deployment and adoption weekly to ensure stability in production

• End Date: April 30, 2026