Senior Manager of Marketing Operations, Lighthouse

• Extensive experience in marketing operations, including proven success in a people management role (3+ years)
• Experience managing modern website CMS platforms with a strong understanding of content architecture and integrations
• Comprehensive knowledge of Google Marketing Platform (Analytics, Tag Manager, Search Console) and its integration into broader martech ecosystems to ensure accurate tracking, reporting, and campaign effectiveness
• Proven experience integrating martech tools into HubSpot/Salesforce ecosystems (for example: Clay, LeanData, Clearbit, ZoomInfo, 6sense, Mutiny, Chili Piper, Outreach, Qualified, Zapier)
• Exposure to AI-driven marketing tools (e.g., predictive scoring, content personalization, AI data enrichment)
• A proven strategic thinker with a track record of creating and executing long-term operational roadmaps that drive business results
• Deep expertise with enterprise-level marketing automation platforms, such as HubSpot or Marketo
• Strong business acumen, with direct experience managing MarTech budgets and leading vendor negotiations
• Exceptional communication and influencing skills, with the ability to partner effectively with executive stakeholders and manage expectations
• An architectural mindset with experience designing scalable, enterprise-level systems and processes from the ground up
• Significant experience leveraging core marketing capabilities in Salesforce
• Proven ability to thrive and adapt in a fast-paced, high-growth environment
• Fluency in English, with excellent written and verbal communication skills

Desirable

• As the Senior Manager, Marketing Operations, you will report to the Senior VP of Business Operations and serve as the strategic leader of our entire Marketing Operations team
• You will be responsible for developing the long-term vision and roadmap for our processes, technology, and data
• Your focus will be on elevating the function, owning the MarTech strategy, and acting as a key strategic partner to Marketing leadership to drive business results through operational excellence
• Develop and own the strategic vision and long-term roadmap for our global Marketing Operations function, defining key success metrics to drive business impact
• Lead our global MarTech stack strategy, managing the budget, vendor relationships, and building business cases for new technology investments
• Serve as a key strategic partner to marketing leadership, including the CMO, translating their objectives into an actionable operational and analytical roadmap
• Lead, mentor, and grow the Marketing Operations team, building a culture of excellence, accountability, and strategic partnership
• Design and implement a global governance model for marketing processes and data to ensure scalability, efficiency, and compliance across the organization
• Establish and oversee robust project management for key initiatives, ensuring clear deliverables, tracking, and communication on progress
• Architect a data infrastructure that provides a single source of truth for marketing reporting and provides actionable recommendations to the business
• The Marketing Operations team is the strategic backbone, part of the Business Operations Vertical and is operational engine of the entire marketing department
• We are the architects of the systems, processes, and data that power global growth
• We partner closely with our CMO and marketing directors to turn big-picture strategy into reality, while working hand-in-hand with teams like Data Analytics and Commercial Systems
• We are a team of builders and problem-solvers, focused on creating a scalable foundation for the future