Senior Infrastructure Engineer, Lloyds

• Proven experience designing and deploying Microsoft Teams Rooms at scale in enterprise environments
• Strong proficiency in Microsoft 365 technologies including Intune, Entra ID, Endpoint Manager, and Defender for Endpoint
• Advanced PowerShell scripting for automation and configuration management
• Deep understanding of Windows 10/11, Windows Server, Microsoft Intune, Azure Active Directory and network protocols (TCP/IP, DNS, DHCP, QoS)
• Demonstrated experience in infrastructure security within regulated industries, ideally financial services
• Familiarity with AV technologies and vendors (e.g. Crestron, Poly, Cisco) is highly desirable

Desirable

• The Senior Infrastructure Engineer will hold accountability for the design, implementation, security, maintenance, and support of Microsoft Teams Rooms environments and associated collaboration infrastructure
• Working independently and as part of a team, they will focus on Platform or Lab level objectives, ensuring solutions meet Lloyds Banking Group standards for governance, compliance, and security
• Develop and maintain PowerShell scripts to automate provisioning, monitoring, and compliance tasks across MTR and endpoint environments
• Leverage Microsoft Intune, Entra ID (Azure AD), and Endpoint Manager to manage device compliance, conditional access, and secure configuration baselines
• Implement infrastructure security best practices, including Zero Trust principles, secure configuration baselines, and vulnerability remediation in line with banking regulatory standards
• Work closely with Workplace Technology, Risk, and Network teams to ensure all MTR deployments meet compliance, security and network standards
• Administer and maintain Microsoft Teams Pro Management Portal for device provisioning, monitoring, and analytics. Utilise Cisco Control Hub for managing Cisco collaboration endpoints and ensuring compliance
• Operate Poly Lens for device health monitoring, firmware updates, and performance optimisation
• Stay updated on software updates from hardware/software vendors. Review, test, and co-ordinate the strategic implementation of updates as required to maintain optimal performance and security
• Maintain detailed technical documentation, including solution designs, configuration guides, and operational runbooks
• Provide the end-to-end design of Microsoft Teams Rooms solutions, ensuring alignment with workplace technology standards and hybrid collaboration needs
• Oversee the deployment, configuration, and operational support of MTR systems, including integration with AV hardware (e.g. Crestron, Poly, Cisco) and network infrastructure
• Operating in a fast-paced environment with the ability to work across different technologies and virtual teams simultaneously

• End Date: January 12, 2026