Product Designer, Love Finance
UX/UI
£65-75k
Plus annual bonus
More information about location
Online finance broker and lender
Posted today
Online finance broker and lender
101-200 employees
Posted today
£65-75k
Plus annual bonus
More information about location
101-200 employees
Company mission
To make the business loan process simple, seamless, and beautiful for small and medium-sized businesses (SMEs).
Role
Who you are
- Strong background in UX/Product Research (whether you call yourself a Product Designer, UX Designer, or Researcher)
- Experience planning and running a wide range of qualitative and quantitative studies
- A track record of turning research into insights that drive real product decisions
- Confidence in working autonomously, but also great at bringing the squad along on the journey
- Comfortable working lean – enough structure to stay rigorous, but always fast-moving and pragmatic
- Bonus if you’ve worked on platform-heavy or B2B products, but not essential
- This isn’t a “pixel perfect” design role. It’s for someone who loves talking to users, digging into data, and shaping products through research. If that’s you – we’d love to chat
What the job involves
- Team: Love Finance – Platform Squad
- At Love Finance, we’re making business finance quicker, smarter, and far less painful. The Platform Squad is building the backbone of our product – the systems and tools that keep everything running. To do this right, we need to truly understand the businesses we serve
- That’s why we’re looking for a Product Designer with a strong focus on Research
- Around 80% of your time will be spent on research activities – discovering user needs, testing ideas, and making sure we’re solving the right problems before we jump into solutions
- You’ll be part of a lean, cross-functional team made up of:
- Engineers (Lead, Midweight/Senior, and Junior)
- A Product Owner
- You, the Product Designer
- Everyone in the squad owns their craft, but research and insight will be your superpower
- Leading end-to-end user research: discovery interviews, usability testing, surveys, diary studies, whatever it takes to uncover real needs
- Turning messy insights into clear themes, frameworks, and actionable recommendations that shape what we build
- Partnering closely with the Product Director to define priorities and ensure decisions are backed by evidence
- Running lean experiments to validate ideas quickly before we invest in full builds
- Sharing findings with clarity, bringing the voice of the user into every squad conversation
- Supporting with design artefacts (flows, wireframes, prototypes) where needed, but keeping research as your main focus
Our take
Let's face it, finance has a bit of a bad rep, often being boring, tedious, and just plain outdated. Love Finance is here to shake up that narrative and bring business lending into the modern world. And they've already helped thousands of UK SMEs secure the funding they need to grow.
Love Finance does so by lending their own money and working with trusted partners to make sure businesses get the best deal possible. They have a tech-first approach, which allows clients to check their eligibility in just 5 minutes and, if approved, get funds in as little as 4 hours.
Since launching in 2016, Love Finance has helped over 5,000 UK businesses access more than £200M in funding and they're not slowing down any time soon.
Steph
Company Specialist at Welcome to the Jungle
Insights
28% female employees
Company
Company HQ
City Centre, Birmingham, UK
Articles
Leadership
Jack Smith
(Founder & CEO)Jack founded Love Finance in 2016 and has served as the CEO since.
Alex O'Malley
(Managing Director)Alex joined the Love Finance team in 2017 as a National Account Manager, he then became Head of Sales in 2022 and Managing Director in 2024. Prior to Love Finance, he spent 3 years at Shire Leasing as a Sales Executive and Account Manager.
People progressing
Emily joined Love Finance 3.5 years ago, doing email marketing & copywriting. She now leads comms, training and onboarding, monthly wrap-ups, & CRM ownership. She’s also a Mental Health First Aider.
Marcell joined Love Finance as a UX Designer in Mar 2024; overhauled the website, advanced brand strategy, and led end‑to‑end design of the dashboard, underwriter portal, and Lovey app.
Salary benchmarks
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