Senior People Operations Partner, Typeform

9-month Fixed-Term Contract

Salary not provided

Senior and Expert level

Remote from US

More information about location

People-friendly forms and surveys

Open for applications

People-friendly forms and surveys

501-1000 employees

B2BEnterpriseDesignSaaSWeb Design

Open for applications

Salary not provided

Senior and Expert level

Remote from US

More information about location

501-1000 employees

B2BEnterpriseDesignSaaSWeb Design

Company mission

Typeform's mission is to bring people closer with better conversations and make online forms a little more human.

Job

Company

Role

Who you are

Proven experience in an HR Admin, HR Shared Services, or HR Operations role. Ideally, within a fast-paced technology company
Familiarity with HRIS systems (HiBob desirable)
You have previously supported employees across both the US and Europe
Excellent organizational and time-management skills, with a keen eye for detail
Strong communication and interpersonal skills, with a customer-service mindset
Knowledge of employment laws and HR best practices (global experience is a plus)
Ability to maintain confidentiality and handle sensitive information with integrity
Experience working in a fast-paced, dynamic environment with competing priorities

What the job involves

Are you passionate about creating exceptional employee experiences? Do you have an eye for detail and a knack for solving problems?
We’re looking for a Senior People Operations Partner to support our team (12-month full-time contract)
Administer and manage employee records, contracts, and documentation, ensuring accuracy and confidentiality
Support onboarding and offboarding processes, including documentation, equipment coordination, and access management
Process and manage employee changes, such as role changes, leaves of absence, and terminations, in HR systems
Collaborate with payroll and total rewards to ensure accurate and timely processing of payments
Respond to employee inquiries regarding HR policies, procedures, and benefits, providing clear and timely communication
Maintain HR databases and systems, ensuring data integrity and compliance with regulations
Assist with compliance-related tasks, including audits and reporting
Proactively identify areas for process improvement within HR operations

Our take

The accelerated consumer shift to digital channels and the increasing importance of digital-native brands are driving the need to build closer online engagement with customers. Typeform’s conversational solutions generate higher response rates and provide richer insights to improve consumers’ experiences. The company claims to achieve up to 4x response rates compared to more traditional methods of data collection.

Its product includes integration with other platforms such as Slack and Mailchimp, and face-to-face interactions with videoask. By 2022, Typeform had some 125,000+ paying customers.

The company's Series C funding was put towards more product development, increasing accessibility, and additional integrations. It will also be expanding its 450-strong remote working team globally as it seeks to swell the 500M+ “interactions” its products generate each year. The company is growing fast, prioritising amazing UX, platform updates, maintaining strong product/market fit, and developing products with an eye toward the future.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

1% employee growth in 12 months

Glassdoor (3.3)

Trustpilot (2.3)

Company

Funding (last 2 of 6 rounds)

Mar 2022

$135m

SERIES C

Jun 2018

$0.1m

GRANT

Total funding: $187.2m

Company benefits

Flexible working hours
L&D budget
23 days holiday (excl. bank holidays)
Work from home opportunities
Health insurance

Company HQ

Sant Martí de Provençals, Barcelona, Spain

Leadership

Robert Muñoz

(Co-Founder)

Over two decades of design experience, founded PulpoLab (a design agency) in 2008 before setting up Typeform in 2018.

David Okuniev

(Co-Founder & President of the Board of Directors)

Previous Lead Product Designer & Creative Director of Fat-Man Collective for 8 years.

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