Director of Strategy & Operations, Recharge
2-3 days a week in office
Subscriptions & recurring payments for eCommerce
Job no longer available
Subscriptions & recurring payments for eCommerce
501-1000 employees
Job no longer available
2-3 days a week in office
501-1000 employees
Company mission
To create a world where payments are frictionless, and help merchants grow faster.
Role
Who you are
- 5+ years of proven experience in business operations or consulting, with a track record of success in driving operational excellence
- Ideally based in Toronto, ON or Lehi, UT and able to visit our Sales office when needed.
- Strong analytical skills and proficiency in data analysis tools and techniques
- Exceptional communication and collaboration skills, with the ability to effectively interact with stakeholders at all levels of the organization
- Strategic thinker with the ability to translate business objectives into actionable plans and initiatives
- Detail-oriented and highly organized, with the ability to manage multiple priorities and deadlines
- Deep understanding of roadmapping and business strategy
- The ability to adapt to varying operational demands
What the job involves
- We are looking for a highly collaborative and analytical Director of Strategy & Operations to join our rapidly growing team and play a pivotal role in driving impact across Recharge
- You will spearhead the development and implementation of strategic initiatives aimed at enhancing operational efficiency, optimizing processes, and driving overall business performance
- This role will report directly to our SVP, Operations and will support critical areas of the business
- Lead the analysis of key metrics and KPIs across the company in collaboration with the SVP, Operations
- Analyze data and metrics to identify trends, opportunities, and potential areas for improvement
- Develop and implement initiatives to streamline operations, enhance productivity, and achieve business objectives
- Undertake high-impact, collaborative projects that require alignment across multiple functional disciplines and business units to optimize operational effectiveness,
- Drive strategic initiatives and provide thought leadership to identify and resolve issues hindering business success
- Uphold and promote our company values: Accountability, Collaboration, Iteration, and Details
Our take
E-commerce platform Recharge has been in operation since 2014, helping brands set up and manage a subscription business, removing the operational inefficiencies that brands would face when attempting to manage this themselves. Its cloud-based subscription management platform aims to offer merchants flexibility by leading with an API focus.
Recharge’s basic premise has proven a smart one, with the e-commerce subscription market growing substantially since the company was founded. It, of course, rose particularly steeply over the pandemic, with the closure of brick-and-mortar stores, but in general still follows a market trend towards direct-to-consumer relationships, promising a growing market for Recharge going forward.
Success for the company has been clear, with its merchant roster boasting several thousand users, including Harry’s, Oatly, and BrewDog. The sector has attracted substantial funding, with Recharge completing a remarkable funding round in 2021. This came atop its already stable, cash-flow-positive business and supported its further progress as the subscription industry developed. The company is focused on maintaining its strong position, with new updates and improvements to its offering, including Retain, a suite of tools designed to support retention throughout the subscriber lifecycle.
Steph
Company Specialist at Welcome to the Jungle
Insights
-16% employee growth in 12 months
Company
Funding (2 rounds)
May 2021
$227m
SERIES B
Jan 2020
$50m
SERIES A
Total funding: $277m
Company benefits
- Equity packages
- 401(k) offering
- 100% coverage for medical, dental, vision, and life insurance for you and your dependents
- $700/mo remote-life stipend
- Monthly stipend to cover health and wellness
- Coworking space
- Subscription products
- Unlimited paid time off
- 16 weeks of paid parental leave to eligible team members
- Team & company retreats: We value making in-person connections. Past locations include San Diego, Vail, Seattle & Orlando
Company HQ
Mid-City, Santa Monica, CA
Leadership
Oisin O'Connor
(CEO)UCLA Economics graduate who worked as an Analyst at Deloitte before co-founding three companies, all centred on commerce and payments.
Michael Flynn
(CTO)Studied Mechanical Engineering at UCLA, before co-founding a number of companies, including Opportunity Green.
Salary benchmarks
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