Product Operations Specialist, Delivery Hero
Local delivery platform
Job no longer available
Local delivery platform
1001+ employees
Job no longer available
1001+ employees
Company mission
On a mission to deliver anything, straight to customers’ doors.
Role
Who you are
- You gained at least 2+ years of professional experience interpreting data in an analytics or data science role
- Strong knowledge of and experience with SQL and reporting tools (e.g. Tableau or Data Studio)
- You have solid exploratory analysis
- You are highly passionate about data, with creative problem-solving abilities and an eye for detail
- Excellent English communication skills, both written and spoken
- Previous experience in the last mile industry in an Analytics, Operations or in Product role is a plus
What the job involves
- We are looking for a Specialist, Product Operations (all genders) to join our Logistics Product Operations team on our journey to always deliver amazing experiences
- The team is a bidirectional value-adding interface between global product/technology teams and local teams across the globe. The role offers you the opportunity to collaborate, learn and contribute to shaping our global logistics products into winning solutions for our local ecosystems
- You will own relevant business KPIs, product performance and product usage globally
- You interact with and support our operations stakeholders globally
- You proactively find areas for improvement backed up by data, are innovative in seeking the best solution and execute in a timely and considered manner
- You support the roll-out of new products and features in your region which are aimed at improving our users’ experience, business performance and operational efficiency
- You will conduct in-depth analysis to provide management and product teams with insights for key business decisions
Our take
Until relatively recently, delivery services were out of the question for many local restaurants and businesses due to high costs and logistical complexity. Delivery Hero solves this problem by enabling fast and flexible delivery for restaurants, takeaways, and grocery stores.
Since its founding in 2008, Delivery Hero has grown into one of the world's biggest online delivery platforms, alongside rivals Uber Eats, Deliveroo and Just Eat. Delivery Hero operates in over 70 countries, and owns a number of other big-name brands, such as Asian delivery giant Foodpanda.
Delivery Hero owes much of its success to its impressive adaptability, having branched out into new markets such as quick commerce. As with many of its peers, the company has had to grapple with the effects of the 2023 economic situation, cutting jobs in Taiwan, Berlin and Turkey at the end of that year. However, it has remained steadfast in its goal to increase efficiency throughout the organization and move ahead with "ambitious plans" for the coming years.
Freddie
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 12 rounds)
May 2017
$431.5m
GROWTH EQUITY VC
Jun 2015
$110m
LATE VC
Total funding: $1.8bn
Company benefits
- Significantly subsidized rates with either Gympass or Urban Sports Club
- Weekly Online & Onsite Yoga sessions
- Free Headspace membership to help reduce stress levels
- Subsidized bicycle membership rates
- Comprehensive and targeted Medical Checkups in the office
- Employee Assistance Program (EAP) - Professional 24/7 guidance for any matters they may need support with
- Employee Share Purchase Plan (‘ESPP’)
- Corporate Pension Plan
- Life & Accident Insurance
- Special conditions and rates with Deutsche Bank
- Hero Piggy Bank - Save for your sabbatical
- Corporate Discounts on your favorite stores, e.g. car hire, clothing, furniture, etc..
- Subsidized membership rates (discount) for BVG tickets
- Digital meal vouchers to be used in restaurants and grocery stores
- Subsidized food in the office via Smunch
- Food vouchers to use on orders with Foodpanda
- Parental Support
- Personal education budget of 1,000 EUR per year
- Language Support - We provide multiple flexible language learning offers to our employees
Company HQ
Mitte, Berlin, BE
Leadership
Niklas Östberg
(CEO)Previously worked as a Project Manager for Oliver Wyman, and co-founded OnlinePizza.se.
Markus Fuhrmann
(Co-Founder)CEO of GROPYUS. Also co-founded One Ukraine, Cavalry Ventures, Web2Asia, Mjam, and BAYES Holding.
Lukasz Gadowski
(Chairman)Founder and CEO of Team Global, and Partner at MILES Mobility and ZAPATA. Previously founded VM, and co-founded Circ.
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