Delivery and Implementation Manager, Lloyds
Embedded Finance
£59.9-78.8k
+ An annual bonus award, subject to Group performance & Share schemes including free shares. Salary varies depending on location
2 days a week in office
Retail and commercial bank
Be an early applicant
Retail and commercial bank
1001+ employees
Be an early applicant
£59.9-78.8k
+ An annual bonus award, subject to Group performance & Share schemes including free shares. Salary varies depending on location
2 days a week in office
1001+ employees
Company mission
To support families and businesses, helping them to take the next step, whatever that may be.
Role
Who you are
- Demonstrated experience of leading complex implementations requiring integration between multiple parties (internal/external) to ensure safe delivery
- Strong Agile project management skills, preferably with experience of setting up new projects within an agile framework. Knowledge and understanding of Atlassian suite, (Jira/Jira Align/Confluence) as well as Platform Change Framework and experience implementing its principles and practices
- Cross-functional collaboration and relationship management skills, working effectively with internal and external partners. Using personal impact and positioning to build and sustain long-term relationships
- Ability to manage conflicting priorities by facilitating discussion and resolution, building consensus, and influencing good outcomes
- Stakeholder alignment skills, alongside ability to manage executive engagement
- Experience in requirements gathering, testing, and dependency mapping
- Knowledge of governance and risk management
- Planning, Tracking, Reporting & Governance - Communicate regular updates to key stakeholders while resolving high priority issues affecting delivery, by making work visible in Jira. Using experience to address critical risks/issues/dependencies, taking responsibility for critical issues while ensuring delivery within agreed timescales
Desirable
- You have experience in external client engagement
- Payments domain knowledge including Payments Services/processes/POS
What the job involves
- We're thrilled to offer an experienced professional the chance to join our Embedded Finance team within the Consumer Lending division. Consumer Lending is one of five business units designed to build on our strong foundations by focusing on how we lend – both to those who bank directly with us through our brands, and those who choose our products when using intermediaries
- We launched our first product Black Horse FlexPay a year ago and are now ready to extend the proposition to create custom white-labelled solutions for some of our largest retail and transport clients
- This is an exciting opportunity to shape how we deliver a tailored product to our most valued clients
- As Delivery and Implementation Manager, you’ll be responsible for building a strong and scalable foundation for the delivery and implementation of white-label Embedded Finance solutions and lead the delivery for our first white-label client. You’ll set up the delivery framework and ensure successful rollout in collaboration with internal and external platform, engineering, and client teams
- Set up a white-label delivery framework that uses agile methodology and tools. Stand up the agile ways of working and cadences with internal and external partners. Ensure alignment with the Platform Change Framework (PCF),
- Collaborate with product, architecture and solution design SMEs to develop the white-label solution design
- Develop the sequence, plan and prioritization for a white-label delivery roadmap, working with internal and external platform teams
- Map dependencies and interlock with internal and external partners to enable delivery at pace
- Identify blockers to delivery, mitigate / resolve where possible or raise to leadership where required
- Ensure senior stakeholder and executive alignment throughout delivery
- Support client engagement and relationship management, throughout the delivery cycle
- Manage governance, risk, controls, and regulatory documentation for delivery projects and provide support for governance activity
Application process
- End Date: Friday 12 December 2025
Our take
Lloyds Bank, part of Lloyds Banking Group, began operations back in 1765 and is nowadays one of the UK’s leading retail and commercial banks. As with many leading banks, the company has dealt with its share of controversy – including for its handling of PPI complaints in 2015, and the 2009 European Commission ruling that forced it to part ways with TSB – but it has nonetheless stood the test of time and worked to build back its public reputation in the wake of these setbacks.
Of the company’s 26 million customers, over 18 million of them are online, making it the largest UK digital bank. As part of its ongoing digital transformation, the company is seeking to put the cloud at the front of its services and systems, and has cited intentions to invest heavily in overhauling its current technology infrastructure. All this seeks to serve the modern banking customer, and to compete with the fast-increasing number of alternative banking options appearing on the market.
Recently, Lloyds Bank has shown great interest in facilitating innovation in the industry, joining as a partner on FinTech Action Labs (a FinTech accelerator programme) to bring its industry expertise to early-stage FinTechs. As well as investment in digital transformation and AI, the company is enhancing its wealth product and corporate banking offerings, as well as expanding its partnerships with digital banking companies.
Steph
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Company benefits
- Flex cash: This is 4% of your basic salary and can be used to spend on the benefits of your choice, or you can choose to take it as a cash top up in your monthly salary.
- A generous holiday allowance: You’ll be eligible for a minimum of 22 days holiday (excluding bank holidays), rising to 30 days based on length of service and grade.
- A flexible way of working: Whether you want flexibility over your location or when you log on, together we can create an approach that works for you and for the business.
- Family leave: Up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks, and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave.
- Health insurance: Our company funded Private Medical Benefit provides all colleagues with access to good quality medical care, including accommodation, nursing care and specialist advice.
- Colleague Offers: Get discounts on everything from electrical items to cinema tickets and weekly food shopping. You can share this benefit with up to ten family members or friends.
- Financial products: Take advantage of our great financial products, some at a discounted rate, including current accounts, home and car insurance and loans.
- Share plans: Participate in Sharematch and receive matching shares of up to £45 a month from the company, and you can choose to participate in Sharesave, our combined savings and share option plan.
- Pension: We offer a generous pension plan, with all joiners being automatically enrolled in our 'Your Tomorrow' scheme. You can decide how much you save and get a say in where your contributions are invested.
Company HQ
City of London, London, UK
Leadership
Charlie Nunn
(Group Chief Executive, not founder)Spent nine years at HSBC, including as Group Head of Wealth Management and Digital, and as CEO of Wealth and Personal Banking.
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