Senior Product Manager, OpenTable
Restaurant Product
CA$135-165k
OTE
+ Eligible to be considered for an annual bonus and equity grant
2 days a week in office (Downtown Toronto., ON)
Online restaurant reservation service
Open for applications
Online restaurant reservation service
1001+ employees
Open for applications
CA$135-165k
OTE
+ Eligible to be considered for an annual bonus and equity grant
2 days a week in office (Downtown Toronto., ON)
1001+ employees
Company mission
To bring together people and the restaurants they love in the moments that matter.
Role
Who you are
- This is a high-impact, high-visibility role for someone who thrives on solving ambiguous problems with emerging technology and translating business acumen and data into products that ship fast and deliver measurable value
- 6+ years of product management experience, including leading complex, high-impact initiatives
- Demonstrated experience building and shipping AI/ML-powered products
- Proven track record of taking 0-to-1 products from concept to launch
- Strong business acumen and the ability to translate data analytics into strategic product decisions
- Excellent stakeholder management skills, with experience aligning executives and cross-functional teams
Desirable
- Experience in the restaurant, hospitality, or marketplace industry
- Background in revenue management, pricing, or yield-optimization products
- Familiarity with rapid experimentation frameworks and agile/lean methodologies
- Experience working with two-sided marketplaces
- Advanced technical fluency in AI/ML concepts and applications
What the job involves
- OpenTable's Restaurant Product team builds the tools that help restaurants run smarter, more profitable businesses. We're looking for a Principal Product Manager to lead the vision and execution of AI/ML-powered products that directly optimize revenue for restaurants on our platform
- In this role, you will define and launch 0-to-1 products, partner closely with engineering and design to iterate quickly, and align stakeholders across the company around a clear, compelling product strategy
- Define and drive the product vision and strategy for solutions that optimize revenue for restaurants
- Lead the end-to-end development of 0-to-1, AI/ML-powered products, from concept through launch
- Partner with engineering and design to rapidly prototype, test, and iterate on new product concepts
- Use data analytics to identify revenue opportunities, prioritize the roadmap, and measure the impact of shipped features
- Align cross-functional stakeholders and executives around product priorities and trade-offs
- Translate business objectives into a compelling product narrative that guides teams toward shared outcomes
- While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters
Our take
OpenTable was one of the earliest innovators in the online reservation space, setting up shop in 1998 as a tool to enable restaurants to take bookings online. Rather than charging consumers for the service, OpenTable generates revenue via a monthly subscription and reservation fee from businesses.
Today, the platform is used by tens of thousands of restaurants around the world and seats over 1 billion diners per year. The company was acquired by Booking Holdings – the world's largest travel company – for $2.6 billion in 2014, and remains a subsidiary of the group to this day.
OpenTable is the dominant player in the restaurant reservation software category, with an impressive 45% market share, but does face increasing competition from platforms like Resy, Tock, TableAgent, and many more. Nonetheless, this market leader has garnered an impressive reputation, and there is nothing to say it won't hold on to the dominance it has earned into the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Oct 2000
$36m
SERIES C
Jan 2000
$10m
SERIES B
Total funding: $48.2m
Company benefits
- Work from (almost) anywhere - wherever you do your best work
- Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge
- Generous parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings
Company HQ
Union Square, San Francisco, CA
Leadership
Debby Soo
(CEO)After graduating from Stanford with a liberal arts major, Debby started their career in investment banking. Thereafter they worked in Google’s Strategic Partnerships Group and then spent a decade at KAYAK, eventually becoming CCO.
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