Partner Growth Associate, SonderMind
$85-100k
Plus equity
In-person and online therapy platform
Be an early applicant
In-person and online therapy platform
501-1000 employees
Be an early applicant
$85-100k
Plus equity
501-1000 employees
Company mission
To improve individuals' mental and behavioral health to create a happier and healthier world.
Role
Who you are
- 3 - 5 years of experience at a high-growth startup (ideally business operations, growth, or partnerships role) or management consulting
- Biased toward action, with a passion for blending strategy and execution
- Track record of achieving targets and improving operational workflows
- Proven ability to translate insights into business action
- Proven ability to nurture client and/or partner-facing relationships
- Able to push initiatives forward while thriving in ambiguous, ever-evolving work environments
- Strong analytical skills with deep experience in some combination of Excel / Gsheet modeling and data analysis, business analytics tools (e.g., Looker), and / or SQL
- Experience at a high growth health tech startup is preferred
- Experience working with data / analytics engineering & product teams is a plus
- Seattle or Denver is a plus
What the job involves
- SonderMind is seeking a Partner Growth Associate to help unlock our next phase of growth by accelerating new client acquisition across our strategic partnerships
- This highly cross-functional role will work across SonderMind’s Growth, Analytics, Product, Care Coordination, Customer Success, Billing, Provider, and external partner teams to drive scalable, data-informed growth within our newest, highest growth partnerships
- As the Partner Growth Associate, you’ll blend operational hustle, relationship building, analytical rigor, and rapid experimenation to identify growth opportunities and bottlenecks, design and test pilots, and develop and optimize workflows that drive growth and an improved experience for our partners and clients
- You’ll be responsible for making sense of performance trends, translating complex data signals into actionable strategies that grow our most important partnerships while continually improving the customer journey
- In many cases, you’ll be driving the testing and iteration yourself, spinning up and managing scrappy tests to inform deeper investments. This is a unique opportunity for someone who is an operator at heart, energized by forging connections, thrives in ambiguity, and takes pride in hitting ambitious targets that propel a business forward
- Obsessively improve the partner experience: Identify and erase friction points across the client journey for our strategic partners. You’ll be an expert in the client experience across our strategic partnerships and teams will turn to you as an expert for ways we can continually move toward an improved care journey
- Execute on targets through driving conversion, client growth, and revenue across strategic partners: Serve as a cheerleader and owner of partner growth, hitting topline growth and conversion targets through being a “doer” yourself while also collaborating with other stakeholders. Uncover and drive high-impact, data-driven growth opportunities by blending performance and funnel metrics, partner feedback, and sound judgment
- Operationalize our partnerships so they’re ready to scale: Enable internal leadership & external partners to understand partnership health and measure success at a glance through developing dashboards and repeatable reporting processes. Institutionalize nascent processes to build a scalable foundation for rapid partner growth
- Be a connector: Build and nurture relationships across partners to uncover new conversion and growth opportunities. Use strong interpersonal instincts to develop trust quickly both internally and with external partners, open doors, and surface insights that drive smarter, faster execution
- Increase velocity of data-driven tests: Blend strategy and execution with analytical and technical rigor to lead early-stage design, testing, and implementation of pilots and workflows that improve the client experience for our partners
- Unlock new partner levers: Identify new partner growth opportunities through leveraging skills such as market sizing, light financial modeling, and data analysis
- By month 1: You’re actively monitoring core performance indicators across key partners - including client acquisition, revenue trends, and conversion performance - to build a baseline understanding of what’s working and what’s not
- By month 2: You’re partnering cross-functionally across SonderMind’s internal teams and our partners to surface account-level insights and form a real-time perspective of each partnership’s unique dynamics. You are iterating on early initiatives designed to improve the partner care journey
- By month 3: Your early initiatives are showing measurable impact, and you’re scaling those interventions or onto the next ideas
- By month 6: You are the go-to person for your specific accounts, and you’ve designed and operationalized processes that are leveling up our partner growth playbook, enabling repeatable, scalable success - and contributing to hockey stick growth for our strategic partners
Application process
- This position will be an ongoing recruitment process and will be open until filled
Our take
Demand for mental health services in the U.S. is soaring, yet therapeutic services are generally expensive, uniform, and hard to access for the majority of people. This is mainly due to the fact that most mental health practitioners don't accept insurance or work within a healthcare infrastructure.
SonderMind tackles the shortage of accessible mental health services by providing a digital network that matches the specific needs of patients with mental health specialists. What's more, the patient’s insurance coverage network is considered when determining a match, allowing users to find personalized therapeutic services that fit within their budget.
In addition to its therapy recommendation service, Sondermind also provides tools for therapy booking, organization, and billing. Ultimately, the startup has taken an interesting stance within the therapy landscape by focusing on providing personalized and easy-to-use booking services that are flexible within different budgets and insurance plans.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jul 2021
$150m
SERIES C
Apr 2020
$27m
SERIES B
Total funding: $183.2m
Company benefits
- We work to support our employees wherever they are in life
- We offer health, vision, dental, disability, and mental health coverage
- And beyond that, you're required to take at least three weeks of PTO each year!
Company HQ
Cherry Creek, Denver, CO
Leadership
Mark Frank
(CEO & Co-Founder)Co-founded SafeImageMD in 2012. Former Chairman on the Board of Directors for AfterOurs Urgent Care prior to co-founding SonderMind.
Shouvick Mukherjee
(CTO & Co-Founder)They have extensive experience in engineering and have held many VP roles in various companies, including Yahoo and Walmart eCommerce.
Salary benchmarks
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