Solutions Engineer, Restaurant365
Cloud-based restaurant management software
Job no longer available
Cloud-based restaurant management software
501-1000 employees
Job no longer available
501-1000 employees
Company mission
Restaurant365's mission is to empower restaurants to thrive by combining payroll, HR, scheduling, reporting, and accounting all in one place so restaurant owners can focus on providing the best service and meals for their customers.
Role
Who you are
- Understanding of intermediate accounting principles
- Expert in restaurant finance and/or operations, preferably both
- Excellent written and verbal communication skills
- Excellent presentation skills
- Creativity
- Minimum of five years of proven work experience in customer service or sales
- Willingness to travel 5-10% of the time
Desirable
- Experience in a SaaS environment is a plus
What the job involves
- Maintain an expert status on all Restaurant365 features and partnering platforms
- Understanding clients’ requirements, identifying gaps (if any) between clients’ requirements, and defining solutions to bridge the gap
- Create and deliver powerful presentations that clearly communicate the uniqueness of the value proposition
- Setting up and maintaining demonstration platforms for existing and new features
- Acting as a technical resource for sales team with specific questions regarding the R365 product and partnering solutions
- Training the sales team on product knowledge and new features
- RFP assistance for sales team
- Consult marketing from an R365 product and partnering product knowledge standpoint
- Perform webinars for marketing and sales purposes
- QA of newly released features delivering feedback to the product team
- As a Solutions Engineer, you will work closely with the sales team in both demonstrating the Restaurant365 platform and configuring products for other users
- You will have a role in the transmission of future development from the product team to the sales team
- Your expert product status will be used in answering technical “how to” questions for prospective customers as well as assisting the sales team with ‘as needed’ questions, research, and/or projects
Our take
Restaurant365 provides an all-in-one, cloud-based accounting, inventory, scheduling, payroll, and HR solution developed specifically for restaurants. The platform simplifies day-to-day management for restaurant operators, allowing them to control food costs and optimize labor costs.
Integrations and open APIs enable Restaurant365 to connect with other systems including POS providers, vendors, and banks. The result is accurate, timely reporting that provides a clear and complete view of its customers' businesses. Customers include Mongolian Concepts, Clean Eatz, Black Bear Diner, Luke's Lobster, and Freddy's Frozen Custard & Steakburgers.
Consumer behaviour has changed and has led to an extreme transformation of the hospitality industry. The rapid adoption of technology for online ordering, QR codes, and electronic payments is now an industry norm. This same shift in expectation is also true for operators, and Restaurant365 is leading the way with the recently launched AP Payments, a solution built to automate restaurant vendor payments
Steph
Company Specialist at Welcome to the Jungle
Insights
61% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jun 2019
$88m
SERIES C
Dec 2018
$19.5m
LATE VC
Total funding: $127.5m
Company benefits
- Wellness programs
- Health concierge and support
- 401k with employer match
- Stock options to purchase equity
- Health Savings and Flexible Spending Accounts
- Employee discount programs to lifestyle vendors and services
- Flexible time off
- Meditation and mindfulness courses
- Employee recognition and TIP program
- Fertility guidance and support
- Online legal solutions
- Paid parental leave
- Disability insurance
- Pet, life, and auto insurance
- Medical, dental, and vision insurance with 100% of premiums covered
- Gym discounts and virtual fitness classes
Company HQ
East Irvine, Irvine, CA
Leadership
Tony Smith
(CEO)Having studied at Brigham Young University, they spent over 14 years at Dynamic Methods as a Director. Later co-founded Restaurant365 in June 2011 as CEO.
John Moody
(Chief Strategist & Board Member)Studied at Brigham Young University before spending 16 years at Dynamic Methods. They left in 2017, having co-founded Restaurant365 in 2011.
Salary benchmarks
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