Product Designer, Starling Bank
1-5 days a week in office
Mobile-first bank offering personal, joint and business accounts
Be an early applicant
Mobile-first bank offering personal, joint and business accounts
1001+ employees
Be an early applicant
1-5 days a week in office
1001+ employees
Company mission
Anne Boden founded Starling with a clear goal: to build a bank that would help you manage your money, all from one app. Their vision is to give everyone clarity and control over their money so they have the opportunity to enjoy a healthy financial life.
Role
Who you are
- 5+ years of experience in a product design role, ideally within the B2C space
- You are collaborative, with experience working cross-functionally with product managers, researchers, content designers, engineers, legal and compliance
- You work well with others, you proactively seek feedback from others on your work, and are confident in providing feedback on others’ to improve the overall quality of our products and processes
- You thrive working in complex and ambiguous spaces, and are able to and refine and focus the problem
- You have a high level of attention to detail and craft, with experience designing for iOS, Android and Web. Every detail matters to you and are as comfortable mapping out a complex flow as you are refining and polishing its visual design
- You place research and validation at the core of your process, championing the voice of the user and are comfortable developing test plans, executing usability studies and working with, and analysing data to validate your work
- You are a proactive, confident and effective communicator, you are able to present your work clearly and confidently to a range of stakeholders
- You have a portfolio of well crafted case studies that showcases a mixture of research, user experience and user interface design skills, clearly describing outcomes, results and impact of your work
What the job involves
- Relying on user-centred design methods to craft industry-leading user experiences for new products and features, from concept all the way to execution across our iOS, Android and Online Bank platforms
- Leading the design of major new strategic products and features, alongside tactical fixes and iterations of existing experiences
- Taking full ownership of your work, taking into consideration existing insights and research, technical constraints and business needs
- Participating in regular design reviews to seek specific feedback on your work and share feedback on other peoples work
- Evolving and growing our internal tooling and design systems across mobile and web
- Advocating for and designing inclusive and accessible solutions to complex problems
- Collaborating closely with other designers, researchers, writers, engineers and more
Application process
- Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you
- Our interviews are conversational and we want to get the best from you, so come with questions and be curious
- In general you can expect the below, following a chat with one of our Talent Team:
- Skills and experience (30 mins)
- Interview with a member of the design team to discuss your professional experience
- Portfolio review (90 mins)
- Interview with two team members from the design team where you will be asked to present two case studies from your portfolio Values and teamwork (45 min) Interview with an executive
Salary benchmarks
Our take
Starling started life focused on consumer banking, they have since found most of their success by competing in the business banking space. They’ve caught up with Tide and beaten the likes of Monzo and Revolut to a more complete offering for businesses.
This progress resulted in them receiving a £100m grant in April 2019 from a body created to boost competition in SME banking, which they're using to accelerate building a full suite of digital banking products: intelligent forecasting tools, and digitally-enabled relationship management functions as well as lending products.
As well as continuing to expand in the UK, they’re expanding in Europe. They’re imminently launching an international bank in Dublin, which will allow Starling to offer its current account across the European Union after Brexit.
Banking for small businesses has historically been ignored even though the experience is poor. Starling is in tune with knowing what their customers want, and they continue to build out their range of third-party products within its banking app thanks to support from its open API. They currently have 11 integrations, including Xero, but that figure continues to grow.
Steph
Company Specialist at Welcome to the Jungle
Insights
Many candidates hear
back within 2 weeks
43% female employees
40% employee growth in 12 months
Company
Funding (last 2 of 11 rounds)
Apr 2022
$171.3m
LATE VC
Jun 2021
$46m
LATE VC
Total funding: $1.1bn
Company benefits
- 25 days holiday (plus take your public holiday allowance whenever works best for you)
- An extra day’s holiday for your birthday
- Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off!
- 16 hours paid volunteering time a year
- Salary sacrifice, company enhanced pension scheme
- Life insurance at 4x your salary & group income protection
- Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
- Generous family-friendly policies
- Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
- Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing
- Incentives refer a friend scheme
Company values
- Do the right thing
- Listen
- Aim for greatness
- Own it
- Keep it simple
Company HQ
Spitalfields, London, UK
Leadership
Anne Boden
(Founder)Held senior roles in finance over a 30 year career, including COO for AIB and Head of EMEA for RBS.
Diversity, Equity & Inclusion at Starling Bank
Manuela Torrijos-Simon (Group Financial Controller)
- In the spirit of Aiming for Greatness and Doing the Right Thing, we want to be the bank with the best approach to Diversity and Inclusion
- The Always Open Forum at Starling empowers employees to come together and own their areas of interest, supporting their agenda both internally and externally
- The forum creates a safe space for conversations about all Diversity and Inclusion topics, with the spotlight currently on 3 focus areas; Race and Ethnicity, LGBTQ+ and Mental Health.
- We’re about to launch a new group to support Disability, and all of these teams help bring Starlings together to improve our workplace
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