IT Systems Engineer, Trustpilot

Device Management, 12 Month Fixed Term Contract

Salary not provided

+ Bonus

Junior, Mid and Senior level

London

Consumer review website

Job no longer available

Consumer review website

1001+ employees

B2CB2BMarketplaceMarketingReviewsCommunity

Job no longer available

Salary not provided

+ Bonus

Junior, Mid and Senior level

London

1001+ employees

B2CB2BMarketplaceMarketingReviewsCommunity

Company mission

To bring people and businesses closer together to create ever-improving experiences for everyone.

Job

Company

Role

Who you are

Platform Management: Intune and Jamf
Software Lifecycle: Application Packaging and Deployment, Patch and vulnerability management
Security & Configuration: Security policy/profile enforcement, Configuration management
System Health: Maintenance and System Hygiene of MDM platforms and device estate
User Experience: End user experience customisations, Device Enrollment

What the job involves

The IT Systems team is responsible for implementing and operating core IT systems and services used across Trustpilot’s global offices to enable employees to access IT services securely and efficiently
As an IT Systems Engineer, you will have an important part in evolving and building the internal IT infrastructure and services in a cloud environment working with SaaS solutions and cloud architecture
This will be a 12 month FTC (Maternity Cover)
Manage the entire lifecycle of Trustpilot's corporate devices through Jamf and Intune
Administer and deploy first and third-party updates across all device estate
Configure and implement scalable SaaS solutions (requirements gathering, architecting, configuring, and team training)
Create and maintain technical documentation of systems and processes
Investigate system and security alerts and provide incident response
Handle tickets of incidents and Service Desk escalations
Participate in internal and cross-functional projects involving stakeholders of all levels

Salary benchmarks

Our take

Fuelled by the rise of the consumer voice, Trustpilot began with the vision that a brand's future is trust and transparency powered. Since launch, the site has hosted over 300 million reviews for hundreds of thousands of businesses.

The company works hard to make sure customers are reading reviews based on real experiences and take an active stance in combating fake reviews. This includes forming a partnership with Veriff to offer identity verification services to the community.

Trustpilot earns a majority of its revenue from companies that subscribe to its services. This enables companies to collect reviews at key moments in customer journeys, showcase their reviews elsewhere, and unlock customer insights. After a successful IPO back in 2021, the company has continued to grow and maintains it status as a trusted tool for consumers.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

41% female employees

1% employee growth in 12 months

Glassdoor (3.9)

Trustpilot (4.4)

Company

Funding (last 2 of 7 rounds)

Mar 2019

$55m

SERIES E

Jan 2017

$7.2m

LATE VC

Total funding: $179.1m

Company benefits

Maternity & Paternity pay
Train travel scheme
'20% time' - work on anything you’d like
28 days holiday (excl. bank holidays)
Work from home opportunities
Pension and life insurance
Full access to Headspace
Regular events and socials
Health cash plan, online GP, 24/7, Employee Assistance Plan
And more! (Varies by location)

Company HQ

København K, København

Leadership

Adrian Blair

(CEO)

CEO of the company since 2023. Also Co-Founder and Chair at Circl. Former CBO at Cera, CEO at Dext and Global COO of JUST EAT.

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