Business Development Executive, Mitto
MENA
Omnichannel customer engagement platform
Job no longer available
Omnichannel customer engagement platform
201-500 employees
Job no longer available
201-500 employees
Company mission
To deliver reliable, high-quality communications between businesses and their customers, every time.
Role
Who you are
- University degree or equivalent practical experience
- Fluent in English (any other language is a plus)
- Willingness to contribute achieving regional annual KPIs
- Experience in building strong relationships with decision makers
- Detail oriented with strong organizational and time management skills
- Excellent customer service skills with a customer driven focus and the ability to adapt quickly in a fast-paced environment
- Ability to work cross functionally both internally and externally to execute deals
- Self-motivated with a passion for sales and the ability to thrive in a results-driven environment
- 3+ years of B2B sales experience in the mobile solutions sector (SMS, Voice and similar)
- Experience in B2B sales to System Integrators, ERP systems, Cloud Solutions and Call Centers is a plus
What the job involves
- As our next Business Development Executive, you’ll go beyond in developing, leading, and managing Mitto’s leads, prospects and clients in MENA region
- In return, you’ll be part of a global company that goes beyond for you too. We’ll give you everything you need to be ahead of tomorrow; everything you need to be beyond
- Identify prospects, build pipelines and close deals ensuring long term revenue plans
- Be responsible for sales and closing of the new business opportunities in the region
- Manage clients located in MENA region and be responsible for their growth
- Contribute by helping with a relationship with Mitto´s key accounts in the region
- Work together with the operations team to deploy the service offered to the client and manage the account according to the Mitto team strategy
- Prioritise and deliver a superior customer experience to strategic customers in the region
- Participate in answering regional clients RFP for cloud telecommunications support
- Continuously work with the client to identify needs and propose solutions making an impact on the Mitto product roadmap
Our take
Nowadays, to reach customers effectively, brands must rely on a range of communication channels; including text, app messaging, email and web-chat services. However, managing all these channels whilst maintaining brand-consistent engagement can be complex. Mitto supplies products to consolidate business-to-customer communications across all relevant channels, allowing companies to maximise customer service and marketing reach.
Mitto, founded in 2013, is a leading provider of omnichannel communications solutions. Its products support business growth by enabling messaging via SMS, WhatsApp, Wechat, Messenger and many more to be managed alongside more traditional communication methods, all powered by the company’s AI-led advanced customer engagement technology. Clients can opt to build their own solutions alongside Mitto, or make use of pre-built low-code business tools.
Mitto recently conducted a study to support its expansion into Latin America, as well as partnering with MVNO imowi by CATEL in Argentina to enable it to reach to 100% of Argentina's cell phone users. The company has seen good investment in the past which will support its growth into the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Work from anywhere with full flexibility
- Unlimited learning opportunities (Udemy courses, Mitto Academy, Mentorship, Conferences, Lunch & Learns, etc.)
- International gatherings in a cool venue, our last ones were Sicily & Croatia
- An autonomous/entrepreneurial work style where your success is measured by results (not time)
- An open, honest, creative, and results-driven environment where your opinion is highly valued
- Laptop, screen, mouse, headset - whatever you need to get the job done!
- 25 days of paid vacation plus public holidays
- A team of highly skilled engineers from around the world working on the latest technologies
- Other benefits vary depending on location & include things such as Medical Insurance, 401k, Pension
Company HQ
Zug, ZG
Leadership
Andrea Giacomini
(CEO)Former Head of New Business Strategy at Calltrade Carrier Services, CTO at San Marino Telecom.
Ilja Gorelik
(COO)Co-founded LOVOO. Founder and former CEO of DIE KAPITÄNE.
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