Senior Product Manager, Clio

• 4-5 years of experience in product management
• Proven track record of independently taking multiple products or features from ideation to launch
• Experience building or managing multilingual applications and/or internationalization projects, and expanding products to other countries and languages
• Exceptional attention to detail, ensuring that no requirement or specification gets overlooked in the product development cycle
• Experience localizing features for new geographies, languages, or personas
• Outstanding organizational skills, capable of managing multiple priorities and tasks simultaneously without compromising quality or timelines
• Experience using data to inform decisions without succumbing to analysis paralysis
• Genuine ability to put yourself in our customers’ shoes and operate from a place of empathy
• A significant number of failures under your belt, the learnings of which you can bring to Clio
• Ability to work in a highly collaborative team without ego
• Excellent communication and interpersonal skills
• Have the ability to foster strong relationships with stakeholders at all levels within the organization

Desirable

• As the Senior Product Manager for Expansion at Clio, you will lead the vision, strategy, and roadmap execution of solutions that help Clio further expand internationally, into new markets or languages
• Your focus will be to significantly improve our customers’ and partners’ experiences across our product portfolio in these new, emerging markets and use cases
• As a Senior Product Manager and in conjunction with your Development and Design counterparts (your triad), you will drive successful outputs and outcomes in your product area
• Working from the overarching strategy set by your Group Product Manager you will develop a roadmap in conjunction with your peers that moves our business forward and evangelize this throughout the company
• You will own the delivery of features in the roadmap while also ensuring they deliver on the desired business outcome
• You will drive customer and market research, identify opportunities, develop unbiased business cases, and determine priorities that help Clio best deliver on our mission and against our annual OKRs
• You will build conviction in the initiatives that you choose to invest in and be willing to pivot when priorities change or new information comes to light
• We truly believe that the success of our customers comes first so expectations for Product Managers to be the expert on the user is high. As such, constant communication with customers, (existing, churned and prospect) as well as a deep understanding of the markets in which we operate will be expected
• This will be complemented by deep quantitative data to complete the customer picture