UI/UX Designer, ServiceTitan
Aspire
All-in-one operating platform for trades
Job no longer available
All-in-one operating platform for trades
1001+ employees
Job no longer available
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- 4-6 years of one or more of the following: User Experience Design, User Interface Design, Data
- Visualization, Prototyping, User Flows, Usability
- Extensive experience with Figma
- Prior work in responsive design for desktop and mobile applications (web and native)
- Knowledge of CSS and/or JavaScript is a plus
- Agile Methodology experience is a plus
- Experience with Pendo or FullStory is a plus
- Excellent written and verbal communication skills
- Ability to think creatively and contribute with innovative ideas
- Strong design skills working with layout and color
- Passionate about product and customer experience
- Strong ability with design tools, including rough wireframing tools (e.g., FigJam or Miro)
- Experience with or willingness to learn prototyping tools
- Knowledge of Google’s Material Design, Apple's Human Interface Guidelines and Android’s Material Design
- Knowledge of usability patterns, standards, and accessibility
- Must be able to collaborate with a team of Software Engineers and Product Managers/Owners
What the job involves
- Aspire is looking for an experienced UX/UI Designer who is responsible for creating simple, intuitive, and engaging user experiences across our product platforms, including responsive web and mobile apps
- Reporting to the Lead UX manager, the UX/UI Designer will help define our platforms' design principles in an Agile environment
- The UX/UI Designer will work directly with product management, development teams, and business stakeholders to prototype and produce the final user interface
- The UX/UI designer will collaborate with a team of designers to provide design direction and consulting across several teams and projects of varying complexity
- Produce UX/UI deliverables efficiently within the Agile process
- Conduct user research and create personas, scenarios, user journeys with customers and
- Internal stakeholders
- Stewardship of the design system and product look and feel
- Identify who will use products, what they will use products for, and what value they will gain
- Analyze results to develop usability testing
- Identify and analyze user habits and trackable solutions
- Identify design problems and devise scalable solutions
- Define, organize, and execute baseline usability tests
- Build rapid and high-fidelity prototypes and collaborate with Product Management
- Ability to work with and update design systems that contain all design assets
- Leadership skills
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
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