Director of Revenue Cycle Optimization, Talkiatry
$140-160k
Up to a 15% performance bonus
Personalized mental healthcare provider
Job no longer available
Personalized mental healthcare provider
501-1000 employees
Job no longer available
$140-160k
Up to a 15% performance bonus
501-1000 employees
Company mission
To transform psychiatry with accessible, human, and responsible care.
Role
Who you are
- Seven years of progressive management experience in revenue cycle, including specialized experience with analytics, performance improvement, process improvement, change management, and project management
- Demonstrated experience with successfully leveraging technology and systems to replace manual processes
- Excellent communicator, able to communicate effectively at all levels within the organization
- Proven ability to manage complex projects in a rapid growth and ever-changing environment
What the job involves
- Under the general direction of the VP of RCM, the Director of Revenue Cycle Optimization (RCO) is responsible for overseeing and coordinating improvement projects and initiatives in RCM
- The Director of RCO will work collaboratively with our clinical informatics and engineering teams and senior leadership to identify and develop opportunities to transform processes, improve productivity, and reduce costs while ensuring that these changes do not negatively impact quality outcomes or patient satisfaction
- In addition, the Director of RCO Develops effective KPIs that are clearly defined and can be relied upon to effectively track the improvement while ensuring no adverse impact on operations
- Identify and implement process/workflow redesign when appropriate to increase efficiencies, reduce waste (denials and adjustments), limit variation, and improve Revenue cycle outcomes
- Work with project teams to analyze, design, and implement Rev Cycle projects
- Collaborate with the Analytics team to build data sets, dashboards, and reports that communicate the performance of the revenue cycle
- Collaborate with senior leadership to perform a strategic analysis of organizational opportunities and develop process improvement programs that support the overall transformational goals of the Revenue Cycle Operations
- Monitor industry and organizational changes for opportunities and impacts on the achievement of goals and plans to ensure that the organization can continue to achieve the program's objectives
- Determine the feasibility of implementing new tools and technologies by conducting risk assessment, cost-benefit analysis, and ROI projections
- Effectively communicate the purpose, goals, successes, and challenges of rev cycle initiatives to all levels of the organization
- Identify and work with our Clinical Informatics and Engineering teams to implement any updates, changes, or new automation opportunities, and streamline existing processing
- Function as product manager and subject matter expert on behalf of Revenue Cycle, supporting multiple teams within Talkiatry as well as technology partners outside of our organization
- Collaborate with other leaders to roll out new initiatives or technologies, update performance measures, and tracking
Our take
Awareness of the importance of mental health is growing worldwide, with many people seeking psychiatry to improve their mental wellness and quality of life. However, psychiatrist waiting lists and a "one size fits all" approach to mental health often prevent people from receiving the support that they need.
Talkiatry provides a personalized mental health marketplace, matching users with in-house psychiatrists based on preliminary assessment answers. Whilst the company inevitably faces competition from other online psychiatry marketplaces, Talkiatry shows the potential to stand out through its personalized, flexible, and insurance-first approach.
Healthtech is growing in strength, and with various partnerships and has substantial funding to its name. Notably, it claimed an oversubscribed Series D in 2026, positioning Talkiatry for future success and innovation in the evolving healthcare landscape.
Freddie
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Feb 2026
$210m
SERIES D
Jun 2024
$65m
SERIES C
Total funding: $408m
Company benefits
- Flexible location: Work remotely across the US or from our HQ in NYC
- Health insurance 100% covered on day one
- 401(k) match with match
- Generous PTO plus paid holidays
- Paid parental leave
Company HQ
Chelsea, New York, NY
Leadership
Robert Krayn
(Co-Founder & CEO)Experience as an Analyst for BNY Mellon from 2012 to 2013 and Guggenheim Partners from 2013 to 2014. Vice President of MidOcean Partners from 2014 to 2019.
Georgia Gaveras
(Co-Founder & Chief Medical Officer)Previously the Director of the Comprehensive Psychiatric Emergency Program at NYC Health + Hospitals. They were also an Attending Psychiatrist at Cohen Children's Medical Center and spent 10 years at Mount Sinai Health System as an Attending Psychiatrist and Director.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job