Senior Software Engineer, Intercom

• 5+ years of industry experience in a software engineering role, preferably building a SaaS product
• You can demonstrate the significant impact your work has had on the product and/or the team
• Deep knowledge of a high-level programming language (for example Javascript, Ruby, Python, Perl etc.) but it doesn’t need to be a language that we use here!
• Great people are effective and learn what we use quickly (or introduce us to better ways of working)
• Extensive experience building and maintaining large React applications
• Strong understanding of UI/UX principles, performance and quality
• Experience collaborating directly with product teams and designers, and a proven track record of delivering value to customers or users
• Engineers at Intercom are pragmatists who work closely with others on cross-disciplinary teams

Desirable

• Our ambition is to bring an AI-powered messenger-first experience to all business-to-customer communication
• You will join the team as a full-stack product engineer, someone who solves real customer problems through a smart and efficient application of your technical knowledge
• You’ll be part of a multidisciplinary product team, where you will work closely with designers, product managers, researchers, and data analysts
• Work in a cross-functional team with design and product
• Develop technical plans and contribute to scaling our products to serve tens of millions of people every day
• Be involved in the full software lifecycle across the entire stack, by contributing in design meetings, providing feedback, collaborating with other engineers to execute and deploying projects in production
• Be part of a collaborative, inclusive, and supportive team culture focused on fast, focused, high-impact execution