Chief Revenue Officer, Webdoctor
More information about location
Online healthcare service
Job no longer available
Online healthcare service
21-100 employees
Job no longer available
More information about location
21-100 employees
Company mission
Webdoctor's mission is to provide accessible, affordable, and convenient GP services at a time and place that suits every patient.
Role
Who you are
- 5+ years of experience in senior roles as a subject matter expert within digital health
- Excellent experience of implementing digital health solutions at scale
- A passion for improving lives for digital health and driving up the quality of digital solutions available
- A hunger and drive to deliver against defined metrics and results
- Proficiency creating reports, optimising processes, training new hires, and managing dashboards
- Bachelor’s degree required and experience within a technology and/or healthcare business preferred
- Ability to understand high-level programme management strategies, translate them into system and process requirements, and ensure local execution and business impact
- Advanced Excel skills with a strong understanding of CRM applications, email marketing strategies
- A good level of technical understanding, with enthusiasm for new technology and its commercial uses
- Demonstrable business acumen and a deep understanding of business and processes, self-motivation, and a competitive, results-driven attitude
- You will have experience and demonstrable success in a fast-paced sales environment
- Strong interpersonal skills. Must be able to negotiate and problem-solve
- Strong oral and written communication skills
- Proficient in programmes including MS office
- Strong decision-making skills
- Stamina, resilience, and the ability to work well under pressure
- Confident presentation skills and a professional telephone manner
- Time-management skills and the ability to prioritise your workload
- Ability to pay attention to detail
- Articulate, persuasive, and influential verbal communication skills
- A strong team spirit
What the job involves
- Lead the Strategic Business Unit for Medihive Software, comprising Sales, Marketing and Customer success teams covering all global territories, in creating a core, repeatable and scalable business
- Be an inspiring executive with proven experience in digital health, clinical systems, and virtual care, being able to galvanise teams across multiple functions, reducing friction and creating a high-performance business
- Define the overarching sales strategy for Medihive Software, working with the relevant stakeholders of each Strategic Business Unit, holding a full P&L, forecast and budget
- Develop and use OKRs to inform and measure growth
- Deliver on the ambitions of our strategic vision ‘Welcome to tomorrow’ and fulfil all necessary goals
- Ensure sales is responsive to the market and delivering the right product solutions to further the ambitions of Medihive and broader digital maturity of the healthcare sector
- Refine the full end-to-end processes from lead generation to closing of sales prospects and implementation of these solutions to ‘Business as Usual’
- Work with marketing to reach new customers (outbound) and grow a rich and full early-stage pipeline, also focusing on inbound lead generation, through increasing market awareness
- Ensure Business Development Managers are maximising their deal velocity and flow, improving efficiency and ability to close deals of increasing value
- Help design/implement a customer success and delivery process that decreases the time to ‘Go Live’ and minimises bespoke custom development
- Create a plan to enhance renewal and upsell activity
- Assist in the transition towards a SaaS Enterprise business, developing cutting edge commercial models that maximise value for Medihive and our customers
- Work with Sales Operations Specialist and finance team to deliver live and on-demand sales metrics and Board Reports
- Understand the specific needs of each customer at a macro and individual level across multiple territories and support them to develop practical and effective strategies
- Liaison with senior stakeholders and key figures in digital health to help implement the Medihive solution
- Stay up to date on all policies and initiatives associated with Medihive, ensuring you are at the forefront of knowledge creation both within Medihive and to the wider digital health community
- Partner with all parts of the business to deliver against sales and implementation metrics, and to refine lead qualification process, analyse and report on campaign performance with reporting and dashboards
- Critically, you will be a thought leader in digital health, contributing to sales meetings, conferences, thought leadership papers and dissemination
Our take
Booking an appointment at local health services can be a troublesome process, especially when an urgent need for consultation is prevented by lengthy waiting lists. Despite the fact that the pandemic caused many services to move online, health consultation has been slow to fully adopt digital solutions, which is where Webdoctor comes in.
Webdoctor provides online doctor services to Irish citizens, allowing users to apply for treatment remotely through an online medical questionnaire, remote consultation, or home health test. The company provides consultations from €25 on an on-demand basis, and offers health services for a variety of conditions.
Many other remote doctor services have appeared in the wake of the pandemic, but Webdoctor has taken a unique approach by specializing in female- and male-specific health conditions, providing a stress-free platform for accessing consultation surrounding these matters. The company also partners with health clinics, ultimately helping to provide high-quality healthcare to patients whilst connecting private doctors with clients - contributing to the the transformation of healthcare.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Sep 2021
$3.5m
EARLY VC
Aug 2020
$2.2m
SEED
Total funding: $5.7m
Company benefits
- Webdoctor Corporate Care for you and your partner/children
- Fast-paced, fun and innovative company with an open and transparent working environment
Company HQ
Newlands, Dublin, Ireland
Leadership
Martin Commins
(CPO & Co-Founder)Experience as an Application Developer for Aer Lingus from 2011 to 2014. CPO of HasHealth since 2020.
Oisin Kim
(CIO & Co-Founder)Co-Founder and CIO of Nua Solutions. Co-Founder and Advisor for Amach Software. Was previously an Innovation Consultant for jcpenney.
Krzysztof Adamski
(Development Lead & Co-Founder)Mac Software Developer for Synchronoss Technologies from 2013 to 2014. Experience as a Software Developer for Amach Software.
Howard Kim
(Co-Founder)Experience as Assistant Vice President of Deutsche Bank from 2002 to 2006. Senior Software Developer for Canada Life from 2008 to 2014.
Sylvester Mooney
(Medical Director & Co-Founder)Co-founded Webdoctor with the rest of the team, acting as Medical Director from the start.
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