International Expansion Manager, Justworks
Business operations platform
Be an early applicant
Business operations platform
1001+ employees
Be an early applicant
1001+ employees
Company mission
Justworks' mission is to help entrepreneurs and businesses grow with confidence.
Role
Who you are
- You’ll succeed in this role if you have a deep appreciation for diverse cultures, you excel in loperating in and executing in unchartered territory, and you are skilled at driving strategic decision-making and creative problem-solving
- You have an entrepreneurial gut and a self-starter mindset, you’re highly execution- and process-oriented, and you are adept at forging and maintaining strong relationships with internal and external stakeholders
- In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:
- Process-Oriented - being able to follow and execute impeccable processes and meet deadlines
- Execution-Oriented - being able to move tasks forward, unlock bottlenecks and take action
- Problem-Solving - being able to identify issues, analyze problems, and develop effective solutions to meet customer needs
- Adaptability - being flexible and adaptable in a dynamic environment, adjusting strategies to meet changing customer requirements
- Cross-Functional Collaboration - working collaboratively with other departments such as sales, marketing, and product development to ensure a unified customer experience
- 5+ years of experience in an execution-focused role in operations or expansion teams, preferably at a B2B Saas company
- Demonstrated project management skills working with multiple complex interdependent workstreams and organizing internal and external teams against tight deadlines
- Excellent interpersonal, communication, and problem-solving skills
- Experience understanding legal processes and regulations is a plus
- Specific experience in employer-of-record (EOR) and international products
- Multilingual fluency is a plus
- Prior experience working across multiple countries is a plus
What the job involves
- As a Senior International Expansion Manager, you will play a critical role in growing Justworks’ global footprint by managing the end-to-end international expansion processes from zero to launch across new markets around the world
- You will also contribute to refining, enhancing, and continuously solidifying our international capabilities and infrastructure as we grow in new and existing markets
- Work with International leadership and Expansion team to execute on our international expansion strategy/roadmap and successfully expand our capabilities in global markets
- Manage the process of creating fully-functioning local entities in new to Justworks markets within tight deadlines, and manage internal and external timelines and blockers to get there successfully
- Ensure seamless delivery of country launches; create and execute a clear and comprehensive transition plan with all relevant stakeholders in International - Operations, Product & Engineering, and Sales
- Iteratively strengthen and optimize our infrastructure in post-launch markets, identifying and implementing improvements as needed
- Contribute to the development and implementation of scalable and repeatable models for efficient expansion into new countries; identify areas of operational improvement, and create newly standardized processes that can be implemented across the broader expansion and international teams
- Support leadership with developing a clear view on our path forward in each market by understanding key nuances and characteristics of each country; identify potential roadblocks for new country launches (in advance), communicate potential risks, and recommend solutions and or work-arounds
- Collaborate closely with internal and external Legal teams to navigate legal requirements and support successful launches from a compliance perspective
- Identify, establish, and maintain relationships with key vendors in each country, including legal counsel, payroll, accounting/tax, immigration, and others
- Meet or exceed tight deadlines for incorporation and launches through careful planning and process management; effectively manage multiple workstreams in multiple countries at the same time
- Stay up-to-date with country-specific trends, best practices, and regulatory changes; disseminate this knowledge internally
- Mentor and guide new team members, setting a high standard of excellence and leading by example
- Perform other related duties as needed based on department and/or organizational needs
- As a Senior International Expansion Manager, how results are achieved is paramount for your success and ultimately result in our success as an organization
Our take
Justworks operates in an increasingly crowded space of all-in-one business operation suites, that include tools like human resources, payroll, employee management, benefits, and others that businesses critically need to operate as they scale.
Globally, human resource management has become an extremely fertile field, worth over $20 billion annually and predicted to grow to over $50 billion annually by 2030 - creating great opportunity for Justworks to continue to grow. The company is regarded as a market leader, but does see competition in the shape of Paychex Flex, Rippling, Paylocity, and TriNet, among others.
Solutions delivered by Justworks have proven to be extremely popular with SMEs, and this has not gone unnoticed by investors, with the company picking up exceptional amounts of funding. Justworks is known to have sights on going public, though action towards this end has been delayed until global mass-market conditions have settled from a period of volatility. However, the company's acquisition of
Steph
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Nov 2023
$16.9m
LATE VC
Jan 2020
$50m
SERIES E
Total funding: $159.9m
Company benefits
- Paid volunteer work.
- Paid parental leave.
- Work from home opportunities.
- Medical, dental, and vision insurance, plus access to One Medical, Kindbody, and Teladoc.
- Premium access to Headspace, ClassPass stipends, and webinars to support your overall wellness on topics like nutrition, budgeting, mindfulness, and more.
- All Justworks offers include equity, and Justworkers can continue to earn more over time with promotions and tenure.
- Extensive learning & development opportunities through workshops, ExecOnline, Udemy, and BetterUp coaching.
- Engineering Apprenticeship program that supports internal movement and growth
Company HQ
Fulton Ferry District, NY
Leadership
Isaac Oates
(Executive Chair)Experience as a Senior Product Manager at Amazon before founding Adtuitive and serving as COO for a year. Left this position to spend 3 years as a VP at Etsy, before founding Justworks.
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