Operations Manager, Adyen
Project Operations
More information about location
Payments platform built to grow businesses
Posted today
Payments platform built to grow businesses
1001+ employees
Posted today
More information about location
1001+ employees
Company mission
Adyen's mission is to make payments choices easy for merchants.
Role
Who you are
- 3+ years experience with setting-up complex (ideally technical) projects with multiple stakeholders. Experience in Payments industry or Technical Background is a plus
- Customer-facing experience, stakeholder management, ability to lead conversations and influence business decisions
- Excellent Project Management skills and the ability to lead and manage detailed, time-sensitive initiatives in a fast-paced environment with minimal supervision
- Able to interface and cooperate seamlessly with a global team, adapting to international time constraints where appropriate. Having work experience abroad and/or in multicultural teams is a plus
- Must be willing to travel, both domestically and internationally where required
What the job involves
- As an expert driving complex technical and operational roll-outs, you will interact and collaborate with internal and external stakeholders in order to create a seamless service deployment experience for our Customers looking to go live on our platform
- You will do this by using your experience in integrating systems and superb project management skills
- This is a varied and hands-on role in which your tasks range from discussing a project’s strategic direction on one end to verifying correct configurations at the other
- Manage the project lifecycle from start to finish, ensuring that our Customers are fully prepared to roll-out Adyen’s solution
- Work closely with our Customers’ project and technical teams as well as third parties such as technical integration partners to ensure a smooth rollout
- Build relationships with both internal and external stakeholders to ensure effective management and communication of progress to all parties
- Provide guidance on Adyen’s product and advise on the solution that best fits our Customers’ business needs
- Ensure successful project handovers once the rollout has been completed by setting up scalable business as usual and support processes
- Contribute to internal process improvement initiatives to help our business scale
Application process
- We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role
Salary benchmarks
Our take
Adyen has been one of the most successful businesses in Europe over the last decade. When it went public in 2018 at a valuation of €7bn, it raised over €1bn and its share price popped on the first day, resulting in a valuation of €14bn. Its valuation has continued to climb by the billions.
Adyen competes with large players like PayPal, as well as outsized startups like Stripe, to power payments and provide other infrastructure to conduct digital transactions. Disrupters in the field have been buoyed by a strong rise in eCommerce activity, where some or all of a transaction by a customer is made either online or by mobile.
Adyen has been one of the companies riding the wave by helping to reduce the friction between a company choosing to take payments online, and actually being able to do it. That can take multiple steps and agreements across numerous countries — Adyen’s pitch is that it essentially handles all of it in the backend as a service for its users. Notable partners have included Autocanteen, a touchless self-checkout solution for the hospitality industry, and BILL, a small business-focused fintech platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
Many candidates hear
back within 2 weeks
36% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Sep 2015
$52.6m
GROWTH EQUITY VC
Dec 2014
$250m
SERIES B
Total funding: $319.5m
Company benefits
- Global exchange program
- Weekly happy hour
- Delicious healthy lunches
- Phantom share package
- Yearly trip to Amsterdam
- Paid holidays
- Work from home opportunities
Company values
- We build to benefit all customers (not just one)
- We make good choices to build an ethical business and drive sustainable growth for our customers
- We launch fast and iterate
- Winning is more important than ego; we work as a team - across cultures and time zones
- We don’t hide behind email, instead we pick up the phone
- We talk straight without being rude
- We include different people to sharpen our ideas
- We create our own path and won’t be slowed down by “stewards”
Company HQ
Nieuwmarkt en Lastage, Amsterdam, Netherlands
Articles
Leadership
Pieter Van Der Does
(CEO)Previously Chief Commercial Officer at Bibit (payments company) before co-founding Adyen in 2006.
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