Senior Staff Security Engineer, ServiceNow
AI Risk Specialist
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- Bachelor’s degree in Computer Science, Information Systems, Information Security, or a related field. Minor or master’s in business administration (MBA) preferred
- Certificate or Master program focused on artificial intelligence development
- Minimum 1-2 years of experience performing threat modeling and/or security analysis for AI/ML systems
- Recommended 5 years of experience in information security
- Strong understanding of AI and machine learning technologies and their associated risks
- Good Python Experience
- Strong ability to read/understand code written by product teams
- Strong understanding of common adversarial attacks against AI/ML Systems (e.g. OWASP LLM Top 10, MITRE Atlas)
- Knowledge of relevant regulations and standards (e.g., EU AI Act, EO-14110, 800-218A, AI RMF, GDPR)
- Foundational understanding of common software vulnerabilities
- Proficiency in security risk assessment frameworks (e.g. FAIR) and methodologies for security AI/ML systems (e.g. Microsoft AI Threat Model, Google SAIF)
- Excellent problem-solving and analytical skills
- Strong communication and collaboration skills, (preferably written and verbal leadership communications experience)
- Ability to manage multiple projects and priorities
What the job involves
- The ServiceNow Security Organization (SSO) delivers world-class, innovative security solutions to reduce risk and protect the company and our customers
- We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider
- We create an environment where our employees are proud to work and can make a positive impact
- We are seeking an AI System Risk Architect to ensure we’re adequately identifying, assessing, and mitigating security risks associated with the deployment and operation of artificial intelligence (AI) systems
- This role involves working closely with cross-functional teams to ensure that AI applications are secure, comply with relevant regulations, and operate within acceptable risk parameters
- The AI Security Risk Manager will also develop and implement strategies to protect AI systems from threats and vulnerabilities
- Conduct comprehensive security risk assessments of AI systems and applications
- Identify potential security threats and vulnerabilities specific to AI technologies
- Establish framework and expectations for acceptance of AI security risk (e.g., security design analysis done before sign-off)
- Articulate technical AI security risk in business terms to facilitate acceptance of risk with appropriate security mitigations
- Provide risk-based input to AI security policies, procedures, and controls for AI systems
- Collaborate with AI development teams to facilitate risk-based security measures throughout the AI lifecycle
- Develop strategies to manage and mitigate AI-related security risks
- Work closely with product security, AI engineers, security GRC, enterprise security and digital technology (IT) teams to ensure alignment on AI security objectives
- Communicate effectively with senior management and other stakeholders about AI security risks and mitigation efforts
- Participate in cross-functional security and risk management initiatives
- Continuously monitor the effectiveness of AI security measures and provide feedback to facilitate appropriate improvements
- Keep abreast of the latest AI regulation developments, as well as advancements in AI and security technologies to proactively address new risks
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company values
- Win as a team
- Innovate and execute
- Stay hungry and humble
- Deliver customer success
Company HQ
Santa Clara, CA
Articles
Leadership
Fred Luddy
(Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
Diversity, Equity & Inclusion at ServiceNow
- Enabling and empowering our people: We use rich learning programmes to equip employees with inclusive mindsets and skills, and we build equitable processes across our entire talent ecosystem
- Engaging our communities and allies: We make space to listen, share openly and engage in respectful dialogue. We extend into our communities through civic engagement, digital literacy and non‑profit support
- Building diverse talent and hiring inclusively: We grow stronger together by developing and advancing individual talent and by improving representation at all levels.
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