Technical Support Engineer Intern, Tanium
The hourly rate for this internship is $27 per hour
Security and systems management platform
Open for applications
Security and systems management platform
1001+ employees
Open for applications
The hourly rate for this internship is $27 per hour
1001+ employees
Company mission
Tanium's mission is to provide manageability and security at scale for anything with a chip.
Role
Who you are
- Authorized to work in the U.S. now and in the future
- Available to work full-time from June 8, 2026 to August 14, 2026
- Currently enrolled Bachelors degree candidate, ideally with a 3.5+ GPA
- Graduating Spring 2027 or Fall 2026
- Has some experience with endpoints, networking or operating systems/servers
- Passionate about creating an amazing customer experience (work with customers is a plus)
- Able to work independently with good judgement and attention to detail
- Previous Interns have come from backgrounds in: Computer Science, IT Networking, Intelligence and Cyber Operations, Industrial Engineering...but if you don’t see your area of study on the list, don’t fret! We celebrate diversity and inclusion at Tanium, & that includes diversity of thought!
What the job involves
- As a Tanium Technical Support Engineer (TSE) Intern, you will support Tanium’s world-class customer organization, responsible for the satisfaction & retention of our enterprise customers, including the U.S. Department of Defense and over half the Fortune 100
- With a primary focus on customer satisfaction, TSEs work both reactively and proactively to improve the overall experience of Tanium customers of all industries and sizes
- This includes serving our customers by resolving technical issues & answering technical questions in a timely manner
- TSE interns experience this foundational role in our organization through 1:1 mentorship, team triaging efforts, and shadowing opportunities
- Work with a 1:1 mentor TSE as they take on real-world customer problems in security, operations, asset management, and risk management
- Contribute to triaging technical issues, engaging with customers, and conducting root cause analysis on live production implementations of Tanium
- Support efforts will encompass security (Forensics, Cyber Threat Intelligence, Incident Response), operations (Compliance, Vulnerability Scanning, Patching, Integrity Monitoring), and general automation
- Assist customers with Tanium platform/module upgrades
- Partner with other TSEs to assist with their assigned cases
- Shape, execute and deliver special projects with your peer interns that directly impact customers of the TSEs
- Acquire a deep understanding of how the technology of our product works and how to support, operate and integrate it
- Learn how to document best practices as well as track activity, document root causes, and complete accurate reports
- Rigorously test our product in a home lab environment
Our take
For millions of companies, cyber security is high on the agenda, especially as remote working has become the norm. Tanium offers a security and systems management platform that allows real-time data collection at an enterprise scale. It covers customers such as AutoNation, GoDaddy, and Whirlpool who use the company’s software to stay abreast of the ever-increasing level of sophisticated cyber attacks.
A valuable tool for enterprises and government organisations, it partners with leading platforms and service providers across the world like Google Cloud, Oracle and Verizon. In doing so, it allows security and IT teams access to accurate information on the state of endpoints, helping it to realise new levels of business resilience.
Tanium added a former US Defence Secretary to its Board in 2021. A collaboration with Salesforce provided a platform that supports IT service management, remote monitoring and management, and cybersecurity capabilities. In the same year, the appointment of CFO Mark Levine could signal an IPO in the near future.
Steph
Company Specialist at Welcome to the Jungle
Insights
-11% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jan 2021
$150m
LATE VC
Oct 2020
$150m
LATE VC
Total funding: $805.7m
Company benefits
- Equity awards
- Generous benefits package consisting of medical, dental and vision plan
- Family planning benefits
- Health savings account
- Flexible spending account
- Transportation savings account
- 401(k) retirement savings plan
- Business travel accident insurance
- Employee assistance programs
- Disability insurance
Company HQ
Lakeview, Kirkland, WA
Leadership
David Hindawi
(Executive Chairman)Before co-founding Tanium, David founded BigFix Inc, a systems management tool that IBM acquired, and Software Ventures, a leader in telecommunications software. They have several software patents in network communications and systems management.
Orion Hindawi
(Executive Chairman)Before co-founding Tanium with their father, David, Orion worked as the VP of Technology for BigFix, the systems management tool founded by their father. Previously served as CEO for Tanium.
Dan Streetman
(CEO, not founder)Previously served as CEO for both Allvue Systems and TIBCO. Experience as EVP of Worldwide Sales & Marketing for BMC Software and as SVP of Worldwide Alliances & Channels for Salesforce.
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