AI Research Intern, Salesforce
Office of the CEO, Summer 2025
Hourly pay rate (USD): $50
World's leading CRM provider
Posted today
World's leading CRM provider
1001+ employees
Posted today
Hourly pay rate (USD): $50
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- Currently pursuing an undergraduate degree (preferably in Computer Science, Engineering, Mathematics, Business, or a related field)
- Passionate about AI, technology, and business strategy
- Strong analytical and research skills with the ability to synthesize complex AI concepts into actionable insights
- Excellent communication and presentation skills, with the ability to work cross-functionally
- Some exposure to AI/ML concepts, coding (Python, TensorFlow, etc.), or technical coursework is a plus but not required
Desirable
- Prior experience in research, strategy, or business analysis (internships, coursework, or personal projects)
- Interest in AI ethics, sustainability, and the broader implications of AI on society
What the job involves
- As an AI Research Intern in the Office of the CEO, you will work at the intersection of artificial intelligence, automation, and customer engagement—with a focus on Agentforce
- Reporting into Salesforce leadership and collaborating with AI research, Agentforce, and product teams, you will explore how AI-driven voice agents, automation, and intelligent workflows enhance customer experiences and enterprise solutions
- This internship is designed for high-achieving undergraduates passionate about AI, research, and business transformation
- You will gain hands-on experience in AI research, customer insights, and strategic initiatives, contributing directly to the future of AI-powered customer engagement at Salesforce
- Conduct AI research and competitive analysis on Agentforce and AI-driven customer engagement solutions
- Collaborate with Agentforce teams to explore voice AI agents, automation, and enterprise AI applications
- Analyze customer interactions with AI to improve Agentforce’s ability to enhance customer experiences and operational efficiency
- Translate customer insights into product recommendations for the CEO’s office and executive leadership
- Develop briefing reports and presentations on AI strategy, customer impact, and product feedback
- Support cross-functional collaboration between AI research, Agentforce, and product strategy teams
- Attend and summarize key discussions with executives, AI researchers, and industry leaders to provide actionable insights
- Hands-on experience in AI research, strategy, and business impact analysis
- Exposure to top AI experts, executives, and thought leaders at Salesforce
- A deep understanding of how AI is shaping the future of enterprise software
- The opportunity to contribute to high-impact research that influences AI innovation at Salesforce
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company values
- Trust - We earn the trust of our customers, employees, and extended family through transparency, security, compliance, privacy, and performance. And we deliver the industry’s most trusted infrastructure
- Customer Success - So we champion them to achieve extraordinary things. We innovate and expand our business offerings to provide all our stakeholders with new avenues to achieve ever greater success
- Innovation - Our customers’ input helps us develop products that best serve their business needs. Providing continual technology releases and new initiatives gives our customers a competitive advantage
- Equality - We believe everyone should be seen, heard, valued, and empowered to succeed. Hearing diverse perspectives fuels innovation, deepens connections between people, and makes us a better company
- Sustainability – We are committed to bringing the full power of Salesforce to accelerate the world’s journey to net zero
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
People progressing
Joined as Recruiting Director - Futureforce University Recruiting, EMEA, and was promoted to Senior Director - EMEA & LATAM Recruiting, Futureforce after 3 years, and then again to Senior Director - Recruiting after 2 years. Now serve as COO - Employee Success EMEA.
Salary benchmarks
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Diversity, Equity & Inclusion at Salesforce
- Our goals:
- 50% of our U.S. employees will be made up of underrepresented groups (Women, Black, Latinx, Indigenous, Multiracial, LGBTQ+ employees, People with Disabilities, and Veterans) by 2023
- Double the U.S. representation of Black leaders (VP+) and increase our representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) leaders by 50% by 2023
- 50% increase our U.S. representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) employees by 50% by 2023
- We’ve met our representation goal nearly a full year early – today, 50.7% of our U.S. employees are members of underrepresented groups
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