Mid-level Product Designer, Trustpilot

Salary not provided

Plus bonus

Figma
Mid level
London
Trustpilot

Consumer review website

Be an early applicant

Trustpilot

Consumer review website

501-1000 employees

B2CB2BMarketplaceMarketingReviewsCommunity

Be an early applicant

Salary not provided

Plus bonus

Figma
Mid level
London

501-1000 employees

B2CB2BMarketplaceMarketingReviewsCommunity

Company mission

To bring people and businesses closer together to create ever-improving experiences for everyone.

Role

Who you are

  • Are you enthusiastic about design and eager to make an impact at a global company that empowers consumers?
  • If you’re a creative problem-solver who thrives in a fast-paced environment, we’d like to have you on board!
  • You have a solid portfolio showcasing experience in product design, ideally in a consumer-facing digital environment
  • You have a foundational understanding of user experience principles, with a keen eye for details
  • You’re comfortable working in a SaaS, agile environment and are familiar with Figma or similar design tools
  • You’re curious and open to learning, always seeking out new methods to elevate your design process
  • You have advanced communication skills and can articulate your ideas effectively to a range of stakeholders

What the job involves

  • Join us at Trustpilot as a Mid-Level Product Designer in our Consumer Team
  • This is your opportunity to shape the experiences of millions of users and contribute to a product that makes a difference
  • As a Mid-Level Product Designer (Designer I) on the Consumer Team, you’ll work collaboratively with product managers, designers, and engineers to create user-centric solutions that amplify the voice of our customers
  • You’ll play a critical role in delivering delightful and accessible designs that meet both user needs and business goals
  • You’ll be working on projects that range from concepting and wireframing to prototyping and final execution
  • Collaborate with cross-functional teams to understand product requirements and present multiple design paths
  • Use research and customer feedback to inform design decisions and influence future roadmaps, ensuring we are building for real-world needs
  • Collaborating with senior designers and product managers in bringing larger strategic initiatives to life, supporting with mocks, decks, and documentation
  • Develop a deep understanding of Trustpilot’s design principles and use industry patterns to inspire your work
  • Prototype ideas to illustrate complex user flows and bring your designs to life
  • Present your work to stakeholders with confidence and clarity, fostering a collaborative environment
  • Deliver high-quality work consistently, sometimes even ahead of schedule
  • Identify opportunities to improve processes and bring them to the team’s attention
  • Advocate for accessibility and inclusivity, ensuring all designs support diverse user groups effectively

Salary benchmarks

Our take

Fuelled by the rise of the consumer voice, Trustpilot started out from the vision that a brand's future is trust and transparency powered.

Since launching, Trustpilot has over 167 million reviews across the 714,000+ websites on its platform, with new reviews being added every single second. The company works hard to make sure customers are reading reviews based on real experiences and take an active stance in combating fake reviews. This includes forming a partnership with Veriff to offer identity verification services to the community.

Trustpilot earns a majority of its revenue from companies that subscribe to its services. This enables companies to collect reviews at key moments in customer journeys, showcase their reviews elsewhere, and unlock customer insights. The company is entering a new period of growth as it navigates a renewed strategic direction, fuelled by a successful IPO in 2021.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

Some candidates hear
back within 2 weeks

41% female employees

1% employee growth in 12 months

Company

Funding (last 2 of 7 rounds)

Mar 2019

$55m

SERIES E

Jan 2017

$6.8m

LATE VC

Total funding: $178.7m

Company benefits

  • Maternity & Paternity pay
  • Train travel scheme
  • '20% time' - work on anything you’d like
  • 28 days holiday (excl. bank holidays)
  • Work from home opportunities
  • Pension and life insurance
  • Full access to Headspace
  • Regular events and socials
  • Health cash plan, online GP, 24/7, Employee Assistance Plan
  • And more! (Varies by location)

Company values

  • Always With Integrity - We do the right thing, even when nobody’s watching
  • Open To All - Everyone is embraced and included for who they are, and what they bring
  • Collaborative - We work best when we work together
  • Positively Human - We are genuine people that create the Trustpilot family

Company HQ

København K, København

Leadership

Started the company when his parents started shopping online. At the time, they were studying at Aarhus University

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