Senior Data Analyst, Varo
Payments
$140-170k
Fee-free online banking platform
Open for applications
Fee-free online banking platform
501-1000 employees
Open for applications
$140-170k
501-1000 employees
Company mission
To improve the financial health of our customers through better technology and total transparency.
Role
Who you are
- 4+ years of experience in an analytical role providing business analysis, developing dashboards, and presenting results to leadership
- Expert in SQL (4+ years). Proficiency in Tableau (or other BI tools) and day-to-day use of R/Python is a big plus
- Experience articulating business questions, scripting with SQL/Python to pull data from datasets, and adapt quantitative techniques to solve complex problems
- Experience with banking and/or payments processing, experimentation, consumer product analytics, measuring ROI of initiatives, and automating dashboards and reports to track business performance
- Track record of successfully communicating data-driven insights
- Solid understanding of statistical analysis
- Exceptional problem-solving skills and business judgment
- Ability to get things done and work independently and a high bias for action
What the job involves
- From optimizing the customer onboarding to uncovering drivers to further deepen customer engagement, the wider banking analytics team focuses on delivering meaningful insights from data across the customer lifecycle
- As a pivotal member of this team, you will partner with colleagues across product, marketing, engineering, finance, and operations to understand and analyze data from all parts of Varo’s business to help improve our products and experiences backed by relevant insights .
- Conduct data analysis, using advanced analytical and statistical approaches, to make business recommendations. Be impact focused and demonstrate high bias to action
- Develop a deep understanding of how customers use our banking products and share insights around the key metrics that drive the company
- Understand our payments data at a transaction level and identify levers to improve transaction processing while balancing customer benefit vs risk
- Conduct data analysis to make business recommendations. Analysis areas might include (but not limited to): transactional analysis, customer spend behaviors, root cause analysis
- Create & automate reports, iteratively build & prototype dashboards to provide insights at scale, solving for business priorities
- Work with the Banking and Payments product and engineering teams to provide analytical support for critical initiatives as well as new business or product opportunities. Effectively communicate key findings and recommendations to multiple levels of stakeholders
Our take
The traditional banking system leaves many US citizens underserved, with some minority groups struggling to access accounts. Varo is one of many companies offering no-fee, high-interest accounts, as it takes on the traditional banks - with additional features such as a rewards program and access to early paychecks.
With many young customers distrustful of traditional banks, Varo has capitalised on this sentiment and grown to serve more than 7 million customers. It has a number of competitors such as Chime and Step, and it's also in competition with established traditional brick-and-mortar banks. However, as the first consumer fintech to be granted a national bank charter in the US, the company is at the front of the fintech revolution with a path to future success.
In response to economic uncertainty, the bank was forced to take cost-reduction measures throughout 2022. The effect has been positive, with a drastic reduction in its burn rate, which had been a primary concern. One point of interest is a shift in marketing strategy that has seen Varo focus more on growing the number of customers using it as their main bank, as opposed to growing overall user numbers. The company also has a new tech unit named "Varo Tech".
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-12% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Feb 2023
$50m
LATE VC
Sep 2021
$515m
SERIES E
Total funding: $1.0bn
Company benefits
- Health, dental, vision insurance
- Free life coaching and counseling
- 401k
- Office snacks and drinks
- Flexible PTO
- Company and team outings
Company values
- Customer first: Understand problems our customers are trying to solve. Respond with a sense of urgency. Build relationships that result in loyalty. Be data and insights-driven. Test everything. Achieve results through strong execution. Build a product people love.
- Take ownership: Have a bias toward action and high standards. Be accountable for the results of your work and our product. Trust others to own it.
- Stay curious: Ask why. Dare to make things better. Learn something new each day (even from mistakes). Be open to growth. Develop creative solutions.
- Make it better: Think big. Set high goals. Work toward long-term value rather than short-term wins. Create change. Be resilient.
- Respect: Treat others how you want to be treated. Listen first before being heard. Speak the truth even when it’s not easy. Assume best intentions. Bring your full self to work.
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Colin Walsh
(CEO)Former EVP at American Express. Has also worked in banking at Wells Fargo, Visa, Executive Networks, and Lloyds.
Diversity, Equity & Inclusion at Varo
- Varo takes a long-term, strategic approach to Diversity and Inclusion. We’re committed to building long term awareness and engagement with employees at all levels, our customers, and our communities. We grow and strengthen the Varo team by acquiring, developing, promoting, and retaining exceptional and diverse talent.
- Voluntary employee-led resource groups let us connect with each other, boost engagement, and keep important conversations going. Our groups include; "Women", that aims to increase women’s leadership roles, hiring and retention; "Adept", that sustains Varo’s efforts to support employees with physical, mental, and emotional disabilities; "Unity", that works to advance representation and opportunity for Black and African American employees; and "Pride", that helps us build a fully inclusive workplace offering education, support, and networking for LGBTQ employees.
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